IN_RBIN_Assistant Manager_Service Network Manager

4 months ago


Jamshedpur, India Bosch Group Full time
Job Description

Manage and grow the service / repair business with the Authorized Service Partners in the defined territory.

•Design of the optimal service network for the defined area & contract /certify external service partners where needed. 

Communicate & drive the terms and conditions with these service partners. 

•Establishing new authorized / Bosch Service Center where needed.  

•Driving improvements on speed of repair (2DR) by process excellence and spare parts stock excellence in service centers.

•Implementing digital solutions of service for service centers & users as per initiatives of CSO/Region.

•Implementing new service offers and business models with focus on user and traffic acquisition across user segments.

•Follow-up training progress for service centers 

•Drive improvements on NPS for service of Bosch power tools in the market. 

•Drive growth of service-in-network share of Bosch power tools in the market.  


Qualifications

BE Engineering Electrical and Mechanical Engineering

Min. 4-8 years



Additional Information

•Bachelor degree in business or engineering

•> 4 (preferably > 6)  years of experience in Sales or Marketing or After Sales Service

•Experience in Industrial products market in country

•Fluent in English and local language

•Readiness for up to 50% travel time

•Experience in business commercials, process digitalization is preferable. 

•Proficient in Data Analysis & visualization via tools like Excel, Power BI, etc.. 



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