
ITSM tool arch
4 weeks ago
About Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful results. We combine logic, creativity and curiosity to build, solve, and create. Every day, we help clients engage with new technology paradigms, creatively building solutions that solve their most pressing business challenges and move them to the forefront of their industry.
Job Title : ITSM tool arch
Key Skills : Rest APIs, ITSM (INC, Problem, Change & Service Management), CMDB, SOAP integration
Job Locations : Pan India Location
Experience : 7-10 years
Education Qualification : Any Degree Graduation
Work Mode : Hybird
Employment Type : Contract
Notice Period : Immediate - 10 Days
Job description:
Any Project specific Prerequisite skills : Rest APIs, ITSM (INC, Problem, Change & Service Management), CMDB, SOAP integration
Job description
JD as per system is as below level p3 ITSM tool arch
1 Lead BABS My duties
a Basic Fresh Service Service now SNAP Development skills rest API experience Incident support Team UATesting Participating in discussions with Engineers and designing the Functional Design Documents such as Tech SOW document Management Announcement Solution Articles for SNAP product and processes Communications Resolving product process issues help identify solutions to problems handle all onboardingOffboarding issues resolution Provide feedback from fields on process improvements User Account managements resolutions Help Champion Fresh Service Process management Set up Calls for Demo Approvals and Go live etcCalls for the Engineer helping the Team Track FreshService Tickets for Weekly updates and a POC for all HR Development support
2 Business System Engineer Analyst
a Midlevel Engineer skill set Cannot train up with Reporting ITSM background Willing to Learn NEXLA Middleware having FreshService would be a plus and must know API Methods how to configure HTML Webhooks Parsing files UATesting UIUX Product developments Collaborating effectively with other ITSM administrators to develop solutions and handle general updates and configurations changes and or requests Collaborating with System Administration and key stakeholder teams to analyze and understand requirements and then transforming the requirements into a valid solution Working closely with business and IT teams to gather input to support ongoing business needs for configuration implementation and support Participating in discussions with Business Analysts and designing the FDD Functional Design Documents
3 Highlevel Engineer to help Sravan with NEXLA and FRESHSERVICE With Deep level of Integration with full outline below
Senior Engineer will assist in the configurationdevelopmentsupport of the ITSM platform through out of the box Fresh Service solutions and customization based on the business requirements As High level Engineer will work with team to implement and deliver applications in a fastpaced agile project environment In addition the High level Engineer will participate in designing meeting and consulting with business clients to refine test and debug programs to meet business needs Specifically the Engineer will be responsible for the following described job duties
Customizing ITSM applications and facilitating rollout of new applications and modules and configuring Application UI and Configure Workflow 25
Interacting with clients and participating in client and Business discussions for requirements gathering and planning 10
Performing onsite design and Functional review before delivering the modules 5
Participating in discussions with Business Analysts and designing the FDD Functional Design Documents 5
Configuring and customizing the system to support business process and functionality 10
Collaborating effectively with other ITSM administrators to develop solutions and handle general updates and configurations changes and or requests 5
Identifying system deficiencies a nd recommending solutions ensuring appropriate tools and processes are in place to have a developmentproduction environment that is reliable and reproducible 5
Ensuring tool configuration consistency across development stage testing sandbox and production environments 5
Participating in ongoing production support and end user support 5
Collaborating with System Administration and key stakeholder teams to analyze and understand requirements and then transforming the requirements into a valid solution 5
Working closely with business and IT teams to gather input to support ongoing business needs for configuration implementation and support 5
Designing and building applications and providing integration to other applications and platforms including architecture languages best practices and methodologies in an agile scrum environment 5
Providing strong development ensuring project is on track and collabor
Skills
Mandatory Skills : Cherwell ITSM, DATA Dog, Flexara One, ScienceLogic, ServiceNow FSM, ServiceNow ITAM-HAM, ServiceNow ITOM-ServiceMapping, SolarWinds Server and Application Monitor, Splunk, Vmware-vrealize-automation - Administration
Good to Have Skills : AppDynamics, Dynatrace, Microsoft SCOM, OpsRamp, PowerBI
-
Associate
2 days ago
Kolkata, West Bengal, India RFS Business Solutions Full time ₹ 2,40,000 - ₹ 2,64,000 per yearJob Title: Entry-Level Associate (Microsite Management & Support Tickets)Location: Arch Square Salt Lake sector 5 - NO WORK FROM HOME Shift: Night Shift (5:30 PM 2:30 AM IST) Salary: 20,000 22,000 per monthJoin: Must be able to join immediately.About UsWe are currently looking for an entry-level professional who can assist with building client microsites and...
-
Networking Cloud Support Trainer
2 weeks ago
Kolkata, West Bengal, India Anudip Foundation Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTo plan, deliver, and manage high-quality technical training programsaligned with project objectives, ensuring 100% completion of training andplacement targets, maximizing student engagement and success, drivingcore domain placements, maintaining adherence to lesson plans, andcontributing proactively to student retention, academic excellence, andcontinuous...
-
Application Administrator
7 days ago
Kolkata, West Bengal, India Aqb Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for a smart, proactive, and detail-oriented Application Administrator in managing enterprise applications. The role requires strong technical administration skills along with good communication ability to handle employee queries effectively. The candidate will support and configure ERP/CRM applications (including SugarCRM) and ensure smooth...
-
AI Engineer
6 days ago
Kolkata, West Bengal, India Teamlogic Newtown Technology Services Full time ₹ 12,00,000 - ₹ 36,00,000 per yearPosition Name - AI Engineer Client Automation & Agent DevelopmentResponsibilities:• Design and deploy AI agents and workflow automations using low-/no-code platforms (Krista, , UiPath Apps, Zapier, Microsoft Copilot Studio).• Conduct AI readiness workshops, map business processes, and define automation ROI.• Integrate with SaaS tools (Microsoft 365,...
-
Senior Cybersecurity Engineers
4 weeks ago
Kolkata, West Bengal, India ITC Infotech Full timeSenior Cybersecurity Engineers - (DLP, Email Security, Endpoint Security)Location : KolkataMode : Fulltime Work from Office (6 Days)Shift : General Job Description:ITCI is hiring seasoned Senior Cybersecurity Engineers to fortify our enterprise security landscape. The role involves deep technical expertise in Endpoint Protection, DLP, IAM, and Email...
-
Hiring Lead IT Administrator
6 days ago
Kolkata, West Bengal, India 2coms Full time ₹ 6,00,000 - ₹ 12,00,000 per yearSUMMARYJob Description Lead IT Administrator Job Location: Kolkata - Beckbagan (Work From Office)Experience Required: years of relevant IT Administration (preferred Team Leadership experience of 2 years)Employment Type: Full-TimeQualification:Any Graduate (Preferred in Computer Science, IT)Relevant certifications such as CCNA, MCSA, AWS/Azure,...
-
AI Engineer – Client Automation
7 days ago
Kolkata, West Bengal, India TeamLogic IT Newtown PA Full time ₹ 15,00,000 - ₹ 20,00,000 per yearCome and join a 10-year-old, Fastest Growing, IT Managed Services. We have open positions at various levels throughout the organization.About the Company:At Team Logic IT, we provide comprehensive IT Managed services along with premier customer support. We take the worry out of technology by providing the knowledge and skills to keep operations humming...
-
Android Developer
2 weeks ago
Kolkata, India Sun Dew Solutions Private Limited Full timeJob Description - Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes. - Must have good knowledge of Android architecture and understanding of frameworks like MVVM, MVP etc. - Familiarity with RESTful APIs to connect Android applications to back-end services. - Proven knowledge of Android UI design...
-
Interior design associate
2 weeks ago
Kolkata, India HomeLane Full timeShadow design discussions the Senior Designer does with clients; prepare Minutes of Meetings and keep track of project milestones to ensure a timely and high-quality delivery Assist the Senior Designer in 3 D designs using Space Craft (Home Lane Software) and Sketchup; recommend enhancements and be a sounding board for the Senior Designer Be available for...
-
Servicenow Architect
1 week ago
Bengaluru, Hyderabad, Kolkata, India Cloudxtreme Full time ₹ 15,00,000 - ₹ 25,00,000 per year11+ years of IT experience, with at least 6 years in ServiceNow architecture and development. Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM). Strong experience with ServiceNow scripting (JavaScript, Glide API), Flow Designer, and Service Portal. Proven track record in designing integrations using REST/SOAP APIs, web services, and...
-
Servicenow Ba 6 to 14 Years Pan India
10 hours ago
Kolkata, West Bengal, India Capgemini Full time**Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of...
-
L2 Azure Engineer
3 weeks ago
Kolkata, India Embee Software Pvt Ltd Full timeAzure Engineer Level 2Job Description :Responsibilities :- 4+ years of experience in customer and technical support.- Good working knowledge on Azure and Azure related technologies.- Managing Azure Tenants, VM, Storage and Network operations.- Infra Monitoring.- System Administration up to Level 1.- Understanding of Virtualization concepts and virtual system...
-
Logic monitor
2 weeks ago
Bengaluru, Chennai, Kolkata, India Techominds Full time ₹ 15,00,000 - ₹ 25,00,000 per yearSolid understanding of medium and large-scale enterprise, network architectures, monitoring protocols and fault management.Knowledge and hands on experience in implementation of monitoring solutions in On premise, Cloud or Hybrid environmentsHands on Experience in Custom integrations with third party tools like ITSM or Event management or Collaborations...
-
Infocus Technologies
6 days ago
Greater Kolkata Area, India Infocus Technologies Pvt ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per yearCompany OverviewInfocus Technologies Pvt Ltd is a Kolkata-based consulting company specializing in SAP, ERP, and Cloud consulting services. As an ISO 9001:2015 DNV certified, CMMI Level 3 certified organization, and a Gold Partner of SAP, we deliver high-value solutions that enable enterprises to transform their digital ecosystem.We are also a trusted...
-
ServiceNow Architecture
2 days ago
Bengaluru, Gurugram, Kolkata, India Cloudxtreme Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Locations: Hyderabad, Bengaluru, Chennai, Pune, Mumbai, Gurugram, KolkataWork Experience (years): 11+ years (with at least 6 years in ServiceNow architecture & development)Educational Qualification: Bachelors degree in Computer Science, IT, or related fieldJob Description:Role & Responsibilities:Design and architect ServiceNow solutions across ITSM,...
-
Confluence Administrator
2 weeks ago
Kolkata, West Bengal, India Indus Net Technologies Full time**Job Title: Confluence Administrator** **Location**: Kolkata **Experience**: 5+ years **Employment Type**: Full-time **Work Mode**: Work From Office **Job Summary**: **Key Responsibilities**: - Administer and maintain Confluence (Cloud or Server-based). - Manage user roles, access rights, and group permissions. - Create and manage spaces, templates, and...
-
Senior Consultant
4 weeks ago
Kolkata, Mumbai, India Argano Software Full timeJob DescriptionRole OverviewWe are seeking a highly skilled SAP Basis Lead / Senior Consultant to manage and oversee the end-to-end SAP Basis operations across a broad SAP landscape, including S/4HANA, ECC, PI/PO, GRC, Solution Manager, Fiori, Web Dispatchers, and cloud connectors. The ideal candidate will bring extensive hands-on experience with both...