PLM Technical Support Specialist

5 months ago

Mumbai, India nVent Full time

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

WHAT YOU WILL EXPERIENCE IN THIS POSITION:
•    Provide technical support for PLM platforms (ENOVIA 3DEXPERIENCE) and become an subject matter expert in application processes and resolving user issues.
•    Troubleshooting PLM application issues and working collaboratively with technical and functional teams to identify long-term solutions.
•    Develop and execute test plans to validate different modules of application development against business requirements.
•    Perform functional, performance, regression testing, and reporting on existing and new products.
•    Evaluate, identify, and document opportunities to drive process improvements to positively impact the customer’s experience.
•    Monitor PLM server stack and perform periodic tune ups and updates.
•    Review hardware and software compatibility per specifications by principal software OEM (Dassault Systems) for effective performance of applications.
•    Install and configure PLM software on the server end and at workstations.
•    Provide functional & technical support and identify risks and opportunities in our platforms and processes.
•    Ensure that all major software and hardware components of the PLM landscape are up to date to ensure secure and stable operations.
•    Involve in various stages of PLM Functional and Software Development Life Cycle including, analysis, debugging, testing, deployment and production support.
•    Support DevOps processes and testing automation.

YOU HAVE:
•    Academic background in in Computer Science, Information Technology or related field and/or equivalent experience
o    A four-year college degree in Computer Science, Information Technology, Software Engineering or equivalent practical experience is required.
•    Previous experience
o    Ideally 4+ years’ experience with ENOVIA 3DEXPERIENCE, product development and application support.
o    Experience in analyzing and troubleshooting application and server issues.
o    Experience with ENOVIA 3DEXPERIENCE server configurations and support.
o    Experience in developing test scripts and executing different software testing methods.
o    Administrative experience managing and supporting PLM and/or 3DExperience environments.
o    Experience in installing and configuring ENOVIA 3DEXPERIENCE application suite.
o    Experience with Enovia CAD connectors like SolidWorks SWI or similar is preferred.

Skills
o    Strong knowledge of Enovia 3DExperience architecture, data model and APIs
o    Strong analytical and problem solving skills
o    Proficient in MQL and TCL scripting for data manipulations and report generations
o    Experience in Core Java, JSP, Java Script
o    Experience in DevOps processes and test automation tools
o    Knowledge in Agile Scrum process and Jira tool
o    Experience in Apache and Tomee configurations, web deployment and SSL certificates
o    Knowledge of HTML5 and RESTful web services
o    Excellent communication and interpersonal skills
o    Ability to work productively and effectively as part of a global team.
o    Ability to travel up to 10%

WE HAVE:

  • A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day
    • At nVent, we believe safer systems ensure a more secure world. We connect and protect our customers with inventive electrical solutions. We design, manufacture, market, install and service high-performance products and solutions for mission-critical equipment, buildings and essential processes. Our solutions are helping build a more sustainable and electrified world.
    • We are a $3.3B company with a dedicated team of more than 11,000 employees around the globe. Our comprehensive portfolio of enclosures, electrical and fastening, and thermal management solutions dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, RAYCHEM and SCHROFF.

  • Commitment to strengthen communities where our employees live and work
    • We encourage and support the philanthropic activities of our employees worldwide
    • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

  • Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:
    • Innovative & adaptable
    • Dedicated to absolute integrity
    • Focused on the customer first
    • Respectful and team oriented
    • Optimistic and energizing
    • Accountable for performance

  • Benefits to support the lives of our employees

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