Customer Support Executive International VoiceProcess
2 months ago
- Handle incomingcustomer calls in a professional manner
- Addresscustomer inquiries and provide accurate information about productsor services
- Resolve customer complaintstroubleshoot problems and offersolutions
- Provide guidance and assistance tocustomers in a courteous and empatheticmanner
- Document customer interactions andtransactions with accuracy
- Collaborate withother team members to ensure customersatisfaction
- Meet customer service quality andproductivity standards
- Adhere to companypolicies and procedures while maintainingconfidentiality
- Update knowledge base andcontribute to processimprovement
- Bachelors degree orequivalent work experience
- Prior experience incustomer service or call centerenvironment
- Proficient in using customerservice software CRM and other relatedtools
- Excellent verbal and writtencommunication skills in English
- Ability to workflexible shifts including evenings andweekends
- Demonstrated empathy and the abilityto understand customers needs
- Strongproblemsolving and multitasking skills in a fastpacedenvironment
- Basic technical knowledge and theability to troubleshoot technical issues
- Provenability to meet and exceed performancetargets
- Adaptability and willingness to learnand apply newskills
communication,multitasking,empathy,internationalvoice process,customer support,voice process,customer,customersatisfaction
-
Customer Care Executive
5 months ago
Greater Noida, India Customer Care Executive Full timeResponding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...
-
International Customer Support Executive
2 months ago
Greater Noida, India Recrudo Labs Full timeOverview:The role of an International Customer Support Executive is crucial to our organization as it directly impacts our global business operations. This position plays a key role in providing exceptional customer service to our international client base ensuring their satisfaction and loyalty.Key Responsibilities:Handle customer inquiries and issues via...
-
International Customer Support Executive
2 months ago
Greater Noida, India Recrudo Labs Full timeOverview:The role ofan International Customer Support Executive is crucial to ourorganization as it directly impacts our global business operations.This position plays a key role in providing exceptional customerservice to our international client base ensuring theirsatisfaction and loyalty.KeyResponsibilities:Handle customerinquiries and issues via email...
-
International Customer Support Specialist
4 weeks ago
Greater Noida, Uttar Pradesh, India Recrudo Labs Full timeJob Summary:We are seeking a highly skilled and motivated International Customer Support Executive to join our team at Recrudo Labs. As a key member of our global customer support team, you will be responsible for providing exceptional customer service to our international client base, ensuring their satisfaction and loyalty.Key Responsibilities:Handle...
-
International Customer Support Specialist
4 weeks ago
Greater Noida, Uttar Pradesh, India Recrudo Labs Full timeRole Overview:The International Customer Support Executive plays a pivotal role in Recrudo Labs' global business operations, directly impacting our international client base's satisfaction and loyalty.Key Responsibilities:Respond to customer inquiries and issues via email, phone, and chat platforms.Provide product information, assist with orders, shipments,...
-
Greater Noida, India Recrudo Labs Full timeOverviewThe Customer Support Executive (International Voice Process) plays a crucial role in ensuring customer satisfaction and loyalty. This position requires excellent communication skills and the ability to provide efficient and timely assistance to customers through phone calls in an international setting. The Customer Support Executive is responsible...
-
Customer Support Executive
5 months ago
Greater Noida, India SRC Cyber Solutions Full timeWe immediately require a seasoned Customer Support Executive to create enduring relationships with our Clients and Partners, comprehensively understand their requirements, and deliver precise, complete information using appropriate methods. This role would also involve addressing customer grievances promptly, maintaining meticulous records of customers and...
-
Customer Service Executive
3 weeks ago
Greater Noida, India International Maritime Institute Full time**Job Posting: Customer Service Executive** **Company**: International Maritime Institute **Location**: Greater Noida **About Us**: The International Maritime Institute, established in 1991, is a premier educational institution specializing in maritime studies and training. We offer comprehensive programs in Nautical Science and Marine Engineering,...
-
International Customer Support Executive
1 month ago
noida, India Recrudo Labs Full timeOverview:The role of an International Customer Support Executive is crucial to our organization as it directly impacts our global business operations. This position plays a key role in providing exceptional customer service to our international client base ensuring their satisfaction and loyalty.Key Responsibilities:Handle customer inquiries and issues via...
-
International Customer Support Executive
3 weeks ago
noida, India Recrudo Labs Full timeOverview: The role of an International Customer Support Executive is crucial to our organization as it directly impacts our global business operations. This position plays a key role in providing exceptional customer service to our international client base ensuring their satisfaction and loyalty.Key Responsibilities: Handle customer inquiries and issues via...
-
Cse (Customer Support Executive)
5 months ago
Greater Noida, India Makaz Software Solutions Full timeA Customer Support Executive is responsible for handling customer inquiries and resolving issues to ensure customer satisfaction. The role typically involves the following duties and responsibilities: **Job Title**: Customer Support Executive **Key Responsibilities**: - **Problem-Solving**: Identify customer needs and help customers use specific features....
-
International Customer Support Executive
5 months ago
Noida, India ClientOnuns Full timeCompany Description iEnergizer is a leading Business Process Outsourcing (BPO) provider that offers complete lifecycle customer support services to markets across a range of industry verticals, including Healthcare Payers and Providers, Banking, Financial Services, Insurance, Gaming, Publishing, and Legal. Our goal is to deliver performance, while actively...
-
Customer Support Executive
5 months ago
Greater Noida, India ConsultantKart.com Full timeJob Description For Customer Support Executive **Key Responsibilities**: Provide accurate and detailed information about our products or services to customers. Handle and resolve customer complaints or concerns effectively and efficiently. Maintain a high level of customer satisfaction by ensuring timely and appropriate responses. Collaborate with...
-
Customer Support Executive English Language
3 weeks ago
Greater Noida, Uttar Pradesh, India Silaris information pvt Ltd Full timeJob Title: Customer Support Executive English LanguageJob Description:We are seeking a highly motivated and customer-focused Customer Support Executive to join our team at Silaris information pvt Ltd. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a...
-
International Customer Support Executive
2 months ago
Noida, Uttar Pradesh, India Provana India Private Limited Full time*Job Description: International Customer Support Executive* *Position:* International Customer Support Executive *Location:* [NOIDA-Sec 63] *Department:* Customer Service *Reporting to:* Customer Support Manager *Job Overview:* ## *Key Responsibilities:* 1. *Customer Support:* - Provide clear, accurate, and timely information to customers regarding...
-
Customer Support Executive
2 weeks ago
Greater Noida, India Emrold Management Services Private Limited Full timeCustomer Support ExecutiveLocation - NoidaQualification - Fresher / GraduateUnder Graduate -Must have 6 months of Experience in tele sales.Skills- Good English communication Inbound & Outbound calling process.Versant should be 3 or more than 3.Basic telephonic etiquette and customer care skills cross sell- upsales.AV-Desk- Experience at least 1...
-
Customer Support Representative
4 weeks ago
Greater Noida, Uttar Pradesh, India Silaris information pvt Ltd Full timeJob Opportunity at Silaris Information Pvt LtdWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive in English language.Job SummaryAs a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and...
-
International Customer Support Specialist
7 days ago
Greater Noida, Uttar Pradesh, India Recrudo Labs Full timeJob SummaryWe are seeking a highly skilled Customer Support Executive to join our team in the International Voice Process. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle incoming customer calls in a professional and courteous manner.Address...
-
International Voice process
3 months ago
Noida, India TRBITIX Full timejob Posting:International Voice Process(Fresher)Location:NoidaSalary:permonthPositionOverview: We are seeking enthusiastic and motivatedfreshers to join our team as International Voice ProcessExecutives. If you have excellent communication skills and areready to start your career in a dynamic environment this is a greatopportunity for...
-
Customer Support International
2 months ago
Noida, India LEUTE PEN INDIA PRIVATE LIMITED Full timeKey responsibilities:Provide timely and accurate responses to customer inquiries and issues via multiple communication channels.Assist customers with product inquiries technical troubleshooting and account management.Handle and resolve customer complaints in a professional and empathetic manner.Coordinate with other internal departments to ensure prompt...