Customer Support Executive
6 months ago
We immediately require a seasoned Customer Support Executive to create enduring relationships with our Clients and Partners, comprehensively understand their requirements, and deliver precise, complete information using appropriate methods. This role would also involve addressing customer grievances promptly, maintaining meticulous records of customers and following up on payments. Proficiency in IT tools (preferably Cyber Security Solutions), as well as M365 and CRM systems, is essential. Fluency in English and a proactive, results-driven attitude are prerequisites.
**Role & responsibilities**
- Facilitate communication and coordination between the Company and Customers/Partners, including handling Proposals and Client Support.
- Liaise with internal departments for Sales and Technical assistance.
- Follow-up for Annual Saas License renewal.
- Utilize IT skills to enhance customer support services.
- Demonstrate proficiency in M365.
- Residing in or willing to immediately relocate to Greater Noida.
- MBA in Sales/Marketing or Hospitality Industry with strong IT skills.
- Fluent in English with strong interpersonal skills.
- Capable of building rapport with key stakeholders.
- Experience with CRM and M365.
- Added advantage: Experience in Cyber Security.
- Driven by results and focused on personal growth.
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Customer Care Executive
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Greater Noida, India Customer Care Executive Full timeResponding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...
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Customer Support Executive
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Greater Noida, India Business Employment Full timeCold Shot India requires Customer Support Executives for its operations based in Canada. The role of the executives will be to man dispatch and support positions for its operations. Work hours and holidays will be as per Canada's schedule. Responsibilities and Duties Answer calls professionally to provide information about products and services, take/...
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Customer Support Executive
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Cse (Customer Support Executive)
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Customer Support Executive
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Customer Support Representative
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Customer Support Executive
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Customer Support Executive
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Customer Support Executive
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Customer Support Executive
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Customer Support Executive
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Executive-customer Support
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Customer Support Executive
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Customer Support Executive
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Noida, India Wealth Clinic Pvt Ltd Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual...
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Customer support executive
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Noida, India 7skytechnovation Pvt Ltd Full timeJob Title: Customer Support ExecutiveLocation: Noida Sec 135About Us: 7sky technoavtion pvt. Ltd. (Rentilium) is a leading provider of innovative ERP solutions, helping businesses streamline their operations and enhance productivity. We are committed to delivering exceptional value to our clients through cutting-edge technology and outstanding customer...
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Customer Support Executive
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