Customer Support Executive

7 months ago


Noida, India Easemydeal Full time

**CUSTOMER SUPPORT EXECUTIVE**

**Job Location : Secto-3, Noida**

As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed promptly and effectively. You will also play a crucial role in maintaining customer satisfaction and contributing to the company's success.

**Responsibilities**:

- **Respond to customer inquiries, concerns, and issues via various communication channels (via calls and mails).**:

- Resolve customer inquiries, issues, and complaints effectively.
- Maintain a strong knowledge of our products/services.
- Document customer interactions accurately in our system.
- Collaborate with team members and other departments as needed.
- Contribute to improving customer satisfaction and support processes.
- Collect and analyze customer feedback to identify trends and areas for improvement.
- Adhere to company's customer service standards and policies.
- Participate in regular team meetings to discuss customer concerns and strategies for improvement.

**Qualifications**:

- 12th Pass ; Diploma or equivalent (Bachelor's degree preferred).
- Fresher or previous experience in customer support or a related role.
- Excellent communication (verbal and mails) and problem-solving skill

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- Customer Support: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Noida, Uttar Pradesh (preferred)

**Speak with the employer**
+91 8929650242



  • Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...


  • Sector-128 Noida, Noida, Uttar Pradesh, India NEET SUPPORT Full time

    **About NEET Support** **Key Responsibilities** - **Issue Resolution**: Resolve customer queries, complaints, and concerns promptly and effectively. - **Follow-ups**: Maintain follow-ups with students and parents to ensure their issues are resolved and they are satisfied with the service. - **Database Management**: Update and maintain accurate records of...


  • Noida, India Eternal Hr Services Private Limited Company Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Noida, India connector executive search& consultant Full time

    Required customer care executive in a leading BPO at Noida sector 16 Freshers ,10+2 or graduates,Male/ femaleDay shift9 hours ( office job) 14,000 in hand if graduate13,000 if 10+2 Only Hindi language(readable knowledge of English) Other benefits pf,esi etc Incneives upto 2000 Only 2 rounds Note - This placement is free of cost **Job Types**:...


  • Noida, India Worklooper Consultants Pvt. Ltd Full time

    We are looking for a Customer Support Executive to manage and offer excellent customer service to the services. You will oversee the customer inquiries and messages received. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. Customer Support Executive...


  • Noida, India Praxis Consultants Full time

    **Executive-Customer Support**: Full Time - Noida - Posted 2 hours ago We are hiring for a **customer support executive** who is good in communication and detail oriented for a leading EMS of smart watches, Bluetooth based neckbands etc. based at Noida Sector 63. We require a graduate with 6 months to 1 years of experience who has to handle: -...


  • Noida, India Madhus Garage Equipment Full time

    Job description - Customer support executive - Female only - Should have good communication skills. - Good in excel & word. - Should be a good planner & self-starter. - Should know Hindi (mandatory), English. Job location - MADHUS GARAGE EQUIPMENT PVT LTD MADHUS GARAGE EQUIPMENT PVT. Ltd.,No. E-58,Sector 63, Gautambudh Nagar, Noida-201307,Uttar Pradesh...


  • Noida, India Wealth Clinic Pvt Ltd Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Noida, India 7skytechnovation Pvt Ltd Full time

    Job Title: Customer Support ExecutiveLocation: Noida Sec 135About Us: 7sky technoavtion pvt. Ltd. (Rentilium) is a leading provider of innovative ERP solutions, helping businesses streamline their operations and enhance productivity. We are committed to delivering exceptional value to our clients through cutting-edge technology and outstanding customer...


  • Noida, India 7skytechnovation pvt ltd Full time

    Job Title: Customer Support ExecutiveLocation: Noida Sec 135About Us: 7sky technoavtion pvt. Ltd. (Rentilium) is a leading provider of innovative ERP solutions, helping businesses streamline their operations and enhance productivity. We are committed to delivering exceptional value to our clients through cutting-edge technology and outstanding customer...


  • Noida, India 7skytechnovation pvt ltd Full time

    Job Title: Customer Support ExecutiveLocation: Noida Sec 135About Us:7sky technoavtion pvt. Ltd. (Rentilium) is a leading provider of innovative ERP solutions, helping businesses streamline their operations and enhance productivity. We are committed to delivering exceptional value to our clients through cutting-edge technology and outstanding customer...


  • Noida, India 7skytechnovation pvt ltd Full time

    Job Title: Customer Support ExecutiveLocation: Noida Sec 135About Us:7sky technoavtion pvt. Ltd. (Rentilium) is a leading provider of innovative ERP solutions, helping businesses streamline their operations and enhance productivity. We are committed to delivering exceptional value to our clients through cutting-edge technology and outstanding customer...


  • Noida, India 7skytechnovation pvt ltd Full time

    Job Title: Customer Support Executive Location: Noida Sec 135About Us: 7sky technoavtion pvt. Ltd. (Rentilium) is a leading provider of innovative ERP solutions, helping businesses streamline their operations and enhance productivity. We are committed to delivering exceptional value to our clients through cutting-edge technology and outstanding customer...


  • Noida, India looper development Services privet limited Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Noida, India looper development Services privet limited Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Noida, India telSpiel Communication Pvt Ltd Full time

    **Executive - Customer Experience** **TELSPIEL COMMUNICATIONS PVT LTD** Summary Position Title: Executive Department: Customer Experience Location: Delhi Reports To: Senior Manager - Customer Experience We leverage all available channels and media to adopt an omnichannel and broad-based approach so that customer communication can be established in an...


  • Noida, India telSpiel Communication Pvt Ltd Full time

    **Executive - Customer Experience** **TELSPIEL COMMUNICATIONS PVT LTD** Summary Position Title: Executive Department: Customer Experience Location: Delhi Reports To: Senior Manager - Customer Experience We leverage all available channels and media to adopt an omnichannel and broad-based approach so that customer communication can be established in an...


  • Noida, India telSpiel Communication Pvt Ltd Full time

    **Executive - Customer Experience** **TELSPIEL COMMUNICATIONS PVT LTD** Summary Position Title: Executive Department: Customer Experience Location: Delhi Reports To: Senior Manager - Customer Experience We leverage all available channels and media to adopt an omnichannel and broad-based approach so that customer communication can be established in an...


  • Noida, India HCLTech Full time

    Walk-In Drive for Customer Support Executive, only Fresher’s – HCL TechProfile - Voice, customer service.HCL Tech Hiring for US Voice Process – 18th-Dec-24 & 20th-Dec-24 Walk in directly.Designation: Customer Care Representative-only Fresher’sAny Grad/UG can apply (No Regular Students / No Law Graduate)B.tech, M.tech, BCA and MCA candidate is not...


  • Noida, India HCLTech Full time

    Walk-In Drive for Customer Support Executive, only Fresher’s – HCL TechProfile - Voice, customer service .HCL Tech Hiring for US Voice Process – 18th-Dec-24 & 20th-Dec-24 Walk in directly.Designation: Customer Care Representative-only Fresher’sAny Grad/UG can apply (No Regular Students / No Law Graduate)B.tech, M.tech, BCA and MCA candidate is not...