Operations and Delivery Executive
3 weeks ago
Arezou(ventureof Ishmay Organics) is looking for a dynamic and self drivenOperations and Delivery Executive who can work on streamlining andoptimizing backend operations and help the founder Ishita take thebrand to the next level ofscale.
Arezou(arezou.in)is India s First Personalized Aromatherapy selfcare brand craftingessential oils based skincare and wellness rituals for women as asthey go through different phases of their lives while deep divinginto their innate desire for health happiness and healing.We are an AYUSH approved USDA organiccertified company led by the founder Ishita who is India s onlycertified soap maker from HSCG USA and a certifiedaromatherapist.We handcraft natural soapsskincare oils therapy blends and aromatherapy candles and operatein D2C white labelling and ExportModel.
JobDescription:
Weare seeking a dynamic and resultsoriented Operations and DeliveryExecutive to join our team. The ideal candidate will be responsiblefor overseeing the daytoday operations and ensuring efficientdelivery of products/services to our clients. This role requiresstrong leadership skills excellent problemsolving abilities and akeen eye for processimprovement.
KeyResponsibilities:
OperationsManagement: Manage and optimize all operationalactivities to ensure smooth and efficient workflows. This includesoverseeing inventory management resource allocation and processoptimization.
DeliveryManagement: Lead the delivery team to ensure timelyand highquality delivery of products/services to clients. Developand implement strategies to enhance delivery efficiency andcustomersatisfaction.
TeamLeadership: Provide leadership and guidance to theoperations and delivery teams. Foster a culture of collaborationaccountability and continuousimprovement.
ClientRelationship Management: Build and maintain strongrelationships with clients to understand their needs and ensurealignment with our delivery capabilities. Address any issues orconcerns in a timely and professionalmanner.
PerformanceMonitoring and Reporting: Monitor key performancemetrics and provide regular reports to management. Identify areasfor improvement and implement corrective actions asneeded.
ProcessImprovement: Continuously identify opportunities tostreamline operations and improve delivery processes. Implementbest practices and innovative solutions to drive efficiency andproductivity.
Qualifications:
Bachelorsdegree in Business Administration Operations Management or relatedfield.Proven experience in operationsmanagement preferably in a deliveryfocusedrole.Strong leadership skills with theability to motivate and inspireteams.Excellent problemsolving abilities andattention to detail.Proficient in projectmanagement tools and software.Excellentcommunication and interpersonalskills.
Ifyou are a motivated and resultsdriven individual with a passion foroperations and delivery excellence we encourage you to apply forthis exciting opportunity. Join us and be a part of our mission todeliver exceptional value to ourclients.
operations,management,clientdelivery,leadership skills,processimprovement
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