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Reservation Supervisor

2 months ago

Jaipur, India Anantara Full time
Job Description

What you will be doing:

  • Consistently offer exceptional, friendly and engaging service
  • Ensure the best selection for the guest and ensure revenue is maximized through up-selling
  • Book room reservation requests, enter rooming lists, and update accurate information in the system
  • Oversee the booking process to ensure accuracy and efficiency.
  • Lead a team of reservation agents, providing guidance and support to ensure smooth operations.
  • Train new reservation agents and provide ongoing training to the team.

#LI-SS2


Qualifications

Your experience and skills include:

  • Guest focused personality is essential; experience is an asset.
  • Prior experience working with Opera Cloud or a related system.
  • Strong interpersonal and problem-solving abilities.
  • Strong organizational abilities to manage reservations, schedules, and inventory effectively.
  • Strong verbal and written communication skills for effective interaction with team members, guests, and other departments.
  • Fluency in English; additional languages are a plus