Reservation Team Lead

1 week ago


Jaipur, Rajasthan, India Anantara Full time

Job Summary

As a Reservation Supervisor at Anantara, you will be responsible for consistently offering exceptional service to our guests. This includes ensuring the best selection for the guest and maximizing revenue through up-selling.

Key Responsibilities

  • Book room reservation requests and enter rooming lists into the system.
  • Oversee the booking process to ensure accuracy and efficiency.
  • Lead a team of reservation agents, providing guidance and support to ensure smooth operations.
  • Train new reservation agents and provide ongoing training to the team.

Requirements

  • A guest-focused personality is essential, with prior experience an asset.
  • Strong interpersonal and problem-solving abilities.
  • Strong organizational abilities to manage reservations, schedules, and inventory effectively.
  • Strong verbal and written communication skills for effective interaction with team members, guests, and other departments.
  • Fluency in English; additional languages are a plus.

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