Senior Genesys Cloud CX Engineer

At Miratech, we're seeking a seasoned Senior Genesys Cloud CX Engineer to lead the design, development, and implementation of cutting-edge contact center solutions. As part of our team, you'll work closely with stakeholders to create tailored routing solutions and provide technical expertise to drive business success.Key ResponsibilitiesParticipate in...

Job DescriptionThe world's largest Healthcare company is going through a Customer Experience transformation and Miratech is the trusted partner in this journey.Transformation of traditional call center systems and processes to an omnichannel for our consumers, providers, and agents. The project's capabilities are a constant evolution of features and...

About the RoleMiratech is seeking a skilled NICE CX-One Engineer to join our team and contribute to the development and implementation of advanced contact center solutions. As a key member of our team, you will be responsible for working with cross-functional teams and business stakeholders to design, develop, and deploy complex solutions on the NICE CX-One...

Job DescriptionWe are seeking a Senior Genesys WDE Developer to join our team remotely. Our client is an American multinational corporation in the financial services industry and has been in the market for over 170 years. It is a leading issuer of personal, small business, and corporate credit cards. The company’s travel-related offerings include...

Job Title: Senior Genesys WDE DeveloperAbout the Role:We are seeking a skilled Senior Genesys WDE Developer to join our team. The ideal candidate will have experience in Genesys WDE installation and troubleshooting, as well as proficiency in tools like CC Pulse, GAX, and GA.Responsibilities:Be the technical point of contact for Genesys solutions, providing...

We are seeking a highly skilled Senior Genesys WDE Developer to join our team remotely. Our client is an American multinational corporation in the financial services industry with over 170 years of experience.Project OverviewYou will be involved in the new project of WDE integration with Genesys Outbound Voice, for integration Outbound with Digital channels...

We are seeking an experienced Senior Genesys Engineer to join our team in supporting and implementing complex agency contact center solutions.About the RoleThis is a unique opportunity to work with cross-functional teams and business stakeholders, leveraging your technical expertise to drive customer experience transformation.As a key member of our team, you...

Healthcare Transformation Expert NeededAt Miratech, we are at the forefront of Customer Experience transformation for the world's largest Healthcare company. As a trusted partner in this journey, we're seeking an experienced Senior Genesys Routing Architect to join our team.We're embarking on a significant project to transform traditional call center systems...

About the RoleWe are seeking a highly skilled SBC Support Engineer with expertise in Genesys Pure Engage to join our team remotely. The ideal candidate will have a proven track record of transforming customer experience (CX) systems and processes from traditional call centers to an omnichannel platform.Key ResponsibilitiesDay-to-day incident, problem, and...

Job DescriptionWe seeking a SBC Support Engineer with Genesys Pure Engage experience to join our US client remotely. The project involves transforming the customer experience (CX) systems and processes from traditional call centers to an omnichannel platform. This transformation supports consumers, providers, and agents with constantly evolving features...

Job DescriptionWe are seeking an experienced Genesys Routing Developer to provide design, development, consultancy, and technical support for the Genesys Engage Contact Center Platform. The ideal candidate will be responsible for creating and implementing secure, high-quality routing solutions and offering technical expertise to internal and external...

Job DescriptionWe seeking a SBC Support Engineer with Genesys Pure Engage experience to join our US client remotely. The project involves transforming the customer experience (CX) systems and processes from traditional call centers to an omnichannel platform. This transformation supports consumers, providers, and agents with constantly evolving features...

Company OverviewMiratech is a leading technology development company with a 99% project success rate and over 30% year-over-year revenue growth. Our relentless performance drives innovation and excellence in all aspects of our business.About the RoleWe are seeking an experienced Genesys Routing Developer to join our team. This is a full-time, remote position...

Job DescriptionThe world's largest healthcare company is going through a Customer Experience transformation and Miratech is the trusted partner in this journey.Transformation of traditional call center systems and processes to an omnichannel for our consumers, providers, and agents. The project's capabilities are a constant evolution of features and...

Job DescriptionThe world's largest healthcare company is going through a Customer Experience transformation and Miratech is the trusted partner in this journey.Transformation of traditional call center systems and processes to an omnichannel for our consumers, providers, and agents. The project's capabilities are a constant evolution of features and...

At Miratech, we are dedicated to delivering exceptional customer experiences through innovative technology solutions. As a leading provider of digital transformation services, we are seeking a highly skilled NICE CX-One Software Implementation Engineer to join our team.About the RoleWe are looking for a seasoned professional with extensive experience in...

Job Title: NICE CX-One Platform EngineerAbout the Role:We are looking for a highly skilled NICE CX-One Platform Engineer to join our team at Miratech. As a key member of our technical team, you will be responsible for designing, developing, and implementing complex solutions on the NICE CX-One platform.Key Responsibilities:Coordinate and perform release...

Job DescriptionJoin the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies, focusing on integrating the LLM (playbook) feature in Dialogflow CX, in addition to standard Dialogflow CX...

Company OverviewMiratech, a leading technology development company, is undergoing a Customer Experience transformation. As a trusted partner in this journey, we are seeking a skilled NICE CX-One Engineer to join our team.Job DescriptionThe successful candidate will work with cross-functional teams and agency business teams to support migrations, participate...

Job DescriptionThe world's largest healthcare company is going through a Customer Experience transformation and Miratech is the trusted partner in this journey.Transformation of traditional call center systems and processes to an omnichannel for our consumers, providers, and agents. The project's capabilities are a constant evolution of features and...