Senior Genesys Routing Architect

Company OverviewMiratech is a leading technology development company with a 99% project success rate and over 30% year-over-year revenue growth. Our relentless performance drives innovation and excellence in all aspects of our business.About the RoleWe are seeking an experienced Genesys Routing Developer to join our team. This is a full-time, remote position...

We are seeking an experienced Senior Genesys Engineer to join our team in supporting and implementing complex agency contact center solutions.About the RoleThis is a unique opportunity to work with cross-functional teams and business stakeholders, leveraging your technical expertise to drive customer experience transformation.As a key member of our team, you...

Job Title: Senior Genesys WDE DeveloperAbout the Role:We are seeking a skilled Senior Genesys WDE Developer to join our team. The ideal candidate will have experience in Genesys WDE installation and troubleshooting, as well as proficiency in tools like CC Pulse, GAX, and GA.Responsibilities:Be the technical point of contact for Genesys solutions, providing...

At Miratech, we're seeking a seasoned Senior Genesys Cloud CX Engineer to lead the design, development, and implementation of cutting-edge contact center solutions. As part of our team, you'll work closely with stakeholders to create tailored routing solutions and provide technical expertise to drive business success.Key ResponsibilitiesParticipate in...

We are seeking a highly skilled Senior Genesys WDE Developer to join our team remotely. Our client is an American multinational corporation in the financial services industry with over 170 years of experience.Project OverviewYou will be involved in the new project of WDE integration with Genesys Outbound Voice, for integration Outbound with Digital channels...

Job Title: Senior Amazon Connect Contact Center Solutions ArchitectAbout the Role:We're seeking a skilled Senior Amazon Connect Contact Center Solutions Architect to join our team. As a key member of our team, you will be responsible for designing and implementing cloud contact center solutions using Amazon Connect. Your expertise will help our customers...

About MiratechMiratech is a trusted partner in the Customer Experience transformation of the world's largest Healthcare company.

Job DescriptionWe are seeking an Amazon Connect Contact Center Engineer to assist our customer, a leading American multinational healthcare and insurance company, with the implementation of Amazon Connect for IVR and routing.Responsibilities:Design and implement Amazon Connect contact flows using DynamoDB, Lambda, and Lex Bots for intelligent customer...

Senior Amazon Connect Contact Center Solutions DeveloperWe are seeking a skilled Senior Amazon Connect Contact Center Solutions Developer to collaborate with our remote team at Miratech. As a leading American multinational healthcare and insurance company, our client focuses on delivering a full range of health benefits, improving affordability, and...

About the RoleMiratech is seeking a skilled NICE CX-One Engineer to join our team and contribute to the development and implementation of advanced contact center solutions. As a key member of our team, you will be responsible for working with cross-functional teams and business stakeholders to design, develop, and deploy complex solutions on the NICE CX-One...

About the RoleWe are seeking an experienced Amazon Connect Contact Center Engineer to join our team at Miratech. As a key member of our technology development team, you will play a crucial role in implementing Amazon Connect solutions for our clients.Key ResponsibilitiesDesign and implement Amazon Connect contact flows using DynamoDB, Lambda, and Lex Bots to...

Senior Amazon Connect Contact Center Engineer Job DescriptionWe are seeking a highly skilled Senior Amazon Connect Contact Center Engineer to join our team remotely. Our customer is a leading American multinational healthcare and insurance company that focuses on delivering a full range of health benefits, improving affordability, simplifying healthcare...

About the RoleWe are seeking a highly skilled SBC Support Engineer with expertise in Genesys Pure Engage to join our team remotely. The ideal candidate will have a proven track record of transforming customer experience (CX) systems and processes from traditional call centers to an omnichannel platform.Key ResponsibilitiesDay-to-day incident, problem, and...

Contact Center Engineer Job DescriptionWe are seeking a highly skilled Contact Center Engineer to join our team at Miratech. The ideal candidate will have a strong background in designing and implementing cloud-based contact center solutions using Amazon Connect.Main Responsibilities:Design and develop Amazon Connect contact flows using DynamoDB, Lambda, and...

Job Title: Senior Fullstack DeveloperDescription:We are looking for a highly skilled Senior Fullstack Developer to join our team at Miratech. As a key member of our Voice Client team, you will be responsible for delivering high-quality native applications for Mac OS and Windows OS, as well as web-based applications using the latest web technologies.Key...

Company OverviewMiratech, a leading technology development company, is undergoing a Customer Experience transformation. As a trusted partner in this journey, we are seeking a skilled NICE CX-One Engineer to join our team.Job DescriptionThe successful candidate will work with cross-functional teams and agency business teams to support migrations, participate...

About the RoleWe are seeking an experienced Senior Fullstack Developer to join our team at Miratech. This is a fantastic opportunity to work on a global voice platform project for a leading cloud contact center platform, offering advanced tools for call routing, analytics, and automation.ResponsibilitiesKey ResponsibilitiesContribute to an agile team focused...

Job OverviewWe are seeking a highly skilled Senior Enterprise Solutions Architect to join our team at Miratech. As a key member of our technology development team, you will play a crucial role in designing and implementing innovative solutions for upgrading existing IVR bot systems to Google Dialogflow CX.About the RoleThis is an exceptional opportunity to...

At Miratech, we are dedicated to delivering exceptional customer experiences through innovative technology solutions. As a leading provider of digital transformation services, we are seeking a highly skilled NICE CX-One Software Implementation Engineer to join our team.About the RoleWe are looking for a seasoned professional with extensive experience in...

Job SummaryWe are seeking a talented Senior Fullstack Developer to join our team at Miratech. As a key member of our Voice Client team, you will be responsible for the development and maintenance of our global voice platform.About the RoleYou will contribute to the robust development of the global voice platform through comprehensive design, development, and...