Senior Software Engineer

3 weeks ago


Amritsar, Punjab, India Miratech Full time

We are seeking a highly skilled Senior Genesys WDE Developer to join our team remotely. Our client is an American multinational corporation in the financial services industry with over 170 years of experience.

Project Overview

You will be involved in the new project of WDE integration with Genesys Outbound Voice, for integration Outbound with Digital channels and integration with the portal web page, including gathering requirements for further Genesys Cloud migration.

Key Responsibilities

  • Provide high-quality consultancy for Genesys solutions to customers as the direct point of technical contact.
  • Installation, troubleshooting, and support of Genesys products.
  • Contribute to the solution architectural design, including disaster recovery and high availability.
  • Automation of deployment and migration tasks.
  • Conduct technical knowledge transfer sessions for members of customer teams and for other Genesys PS Consultants.
  • Contribute to the Genesys contact center switchover to the production state.

Requirements

  • Experience in Genesys WDE installation and troubleshooting.
  • Proficient in tools like CC Pulse, GAX, GA, and Kazimir.
  • Development experience using Genesys Suite of technologies with specialization in Genesys Framework.
  • Demonstrating a strong knowledge of C# and .NET.
  • Having strong knowledge of SDLC.
  • CICD experience with Jenkins and GitHub.
  • Good in communication and self-motivation.

What We Offer

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.



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