Senior Genesys WDE Developer

4 days ago


Amritsar, Punjab, India Miratech Full time

Job Title: Senior Genesys WDE Developer

About the Role:

We are seeking a skilled Senior Genesys WDE Developer to join our team. The ideal candidate will have experience in Genesys WDE installation and troubleshooting, as well as proficiency in tools like CC Pulse, GAX, and GA.

Responsibilities:

  • Be the technical point of contact for Genesys solutions, providing high-quality consultancy to customers.
  • Install, troubleshoot, and support Genesys products.
  • Contribute to solution architectural design, including disaster recovery and high availability.
  • Automate deployment and migration tasks.
  • Conduct technical knowledge transfer sessions for customer teams and Genesys PS Consultants.
  • Contribute to the Genesys contact center switchover to production state.

Requirements:

  • Experience in Genesys WDE installation and troubleshooting.
  • Proficient in CC Pulse, GAX, and GA.
  • Development experience with Genesys Suite of technologies, with specialization in Genesys Framework.
  • Strong knowledge of C# and .NET.
  • Experience with SDLC and CICD using Jenkins and GitHub.
  • Good communication and self-motivation skills.

What We Offer:

  • A culture of relentless performance with a 99% project success rate.
  • Competitive pay and benefits, including health insurance and language courses.
  • A work-from-anywhere culture.
  • A growth mindset with professional development opportunities.
  • A global impact with impactful projects for top clients.
  • A welcoming multicultural environment.
  • Social sustainability values with a focus on IT education, community empowerment, and environmental sustainability.


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