Senior Fullstack Developer

3 weeks ago

Amritsar, Punjab, India Miratech Full time

Job Title: Senior Fullstack Developer

Job Description:

We are seeking a highly skilled Senior Fullstack Developer to join our Voice Client team at Miratech. As a key member of our team, you will be responsible for designing, developing, and testing our global voice platform to ensure high availability and scalability.

Responsibilities:

  • Contribute to the development of our voice platform using C++ as the main programming language.
  • Participate in code reviews to maintain code integrity and quality.
  • Enhance system capabilities to ensure compatibility with Google Cloud platform.
  • Identify and troubleshoot solutions to complex problems.
  • Contribute to CI/CD automation pipelines to support the builds, deployments, and upgrades of voice services.
  • Respond promptly to production issues and collaborate with the team to restore services.
  • Demonstrate proficiency in creating technical documentation to facilitate system maintenance and troubleshooting.
  • Effectively communicate with peer development teams engaged in joint projects.

Qualifications:

  • 4+ years of industry experience in software development and troubleshooting VOIP systems.
  • 4+ years of expertise in C++ programming on both Windows and macOS platforms.
  • Hands-on experience in creating frontend functionality using Javascript.
  • Proficient in troubleshooting tools, audio media analysis, and debugging techniques.
  • Experienced in addressing complex problems and working with intricate systems.
  • Experience and knowledge of Agile/Scrum methodologies and practices.
  • Hold a Bachelor's degree (or equivalent) in a relevant discipline.
  • Demonstrate a positive, self-motivated, and enthusiastic attitude, along with a strong sense of ownership.
  • Excellent verbal and written communication skills.

Nice to Have:

  • Good understanding of VOIP protocols like SIP, RTP, RTCP, WebRTC.
  • Experience with virtual environments like Citrix and VMware.
  • Familiar with javascript, Node.js.
  • Experience with Contact Centre, IVR, Virtual Agents and telecommunications service providers.

About Miratech:

Miratech is a leading cloud contact center platform offering advanced tools for call routing, analytics, and automation. We are committed to delivering high-quality solutions that enhance the customer experience.

What We Offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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