Associate - Digital Product Management

2 weeks ago


Gurugram, India AMEX Full time

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express we are passionate about providing the best customer experience everyday through a differentiated set of products and services. The Credit & Fraud Risk team helps drive profitable business growth by reducing the risk of fraud and maintaining our customers' confidence in the security of our products. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending and provide a world-class customer experience. Amexs Risk Products & Data Strategy is at the core of delivering the outstanding customer experience while handling credit and fraud losses at lowest levels in the industry. With our mix of assets like closed-loop data, machine learning models, underwriting techniques on a modern technology stack we are re-imagining how payment experiences & risk management converge in a more modern, digital and connected world.
The Business Logic Management within Risk Products & Data Strategy implements Strategies across Onboarding (Credit & Fraud), Customer Management & Authorization, in addition to managing the structured Risk Data from internal as well as external sources. This team is responsible for defining and driving the transformation and modernization of risk management products across risk technology platforms. Our teams have technical and communication skills that enable them to work with cross-functional teams in various domains across the company including Risk Strategy, Servicing, Product Management, Decision Sciences and Technology. We develop, and design logic used in risk management automation that is durable, scalable, easy to deploy and transparent to business strategy partners in real-time and batch environments.

Focus
Create business logic and the associated journeys used in risk products
Adhere to design and quality guidelines as defined by BLM and serve as a content expert in their respective usecases and journey.

Responsibilities:
The responsibilities include, but are not limited to:

Develop and Deploy Risk Products like Business Logic Management, Data Derivation/Ingestion, Data Quality and Business Intelligence. Work in a scrum team environment with Scrum Master, Product Owner and peers to develop and deploy logic Work on proprietary Cornerstone/Risk platforms using Big Data Tools and Framework including basic java & dot net Correlate requirements to the impact of logic to cardmembers and perform unit and end-to-end testing Contribute into evaluating and/or developing right tools, common components, and capabilities Develops deep understanding of business logic, intent and long term objectives to align priorities and develop long life solutions. Identifies opportunities to adopt innovative technologies Provides continuous support for ongoing application availability Participate and contribute in scrum demo, grooming, and retrospectives

Critical Factors to Success:

Business Outcomes:
Drive capabilities innovation & resultant business growth by applying existing & emerging technologies to deliver against customer goals
Leadership Outcomes:
Put enterprise thinking first, connect the roles agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings

Academic Background:

Graduate/Post Graduate in Computer Science or related streams Past Experience: 0-2 years relevant experience Preferred

Functional Skills/Capabilities:

Understanding of Project Management Advanced data manipulation techniques Understanding of data/modelling/analytics

Technical Skills/Capabilities:

SQL Basic Java & dot net

Live the company culture and values American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.



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