Client Servicing Associate/ Manager
2 days ago
We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback.
To be successful in client services, you should exhibit extensive experience in a similar role and demonstrate a client-oriented approach. A first-class client services representative builds positive business relationships and provides clients with individualized and professional support.
A Client Servicing Executive at Infobia manages a client’s digital strategy to improve their digital presence and to achieve their digital marketing goals. Ensuring a strong relationship with existing and potential clients.
As a Client Servicing Associate/ Manager at Infobia, you’ll get to:- Provide hands on support with delivery of digital campaigns.
- Build long term associations with global clients and ensure customer satisfaction.
- Provide solutions by finding ways and means cutting across functions by understanding their business objectives.
- Manage delivery through management of work flow, resource requirement and quality of output.
- Work closely with client team to understand the client business strategy, plans & requirements
- Work with the team to help develop brand strategy including digital marketing strategy & execution plans for the client. This would entail close coordination with the client teams
- Develop quarterly marketing plans and finalize agreed plans with the client team to proactively drive initiatives
- Develop detailed monthly calendars and finalize with the client team
- Serve as a resource for the Organisation with respect to translation of client requirements for implementation on various digital & offline initiatives including specific campaign plans
- Serve as a resource for the Organisation with respect to content creation & structure. The content writing will support the creatives for both offline and the digital teams.
- Support the Organisation to ensure accurate and timely Client delivery through the development process from initial concepts research, artwork creation, documentation, implementation inclusive of running the campaigns on various digital platforms within the required timeline to ensure best in the class deliverable to all clients.
- Brainstorming and contributing to the Account Team's efforts on brand communication/ strategy for the client
- Effectively position the company's service offerings with a focus on consistent client retention
- Create/edit content and talk lines in all creatives to ensure accuracy and relevance to the client
- Supports team to present creative work to clients for approval or modification
- Masters degree in Management, preferably specialized in Marketing.
- Certifications/ Courses in Digital Marketing.
- The ability to define, create, and complete a technical task.
- Excellent communication skills.
- Project management, problem solving and people management skills.
- Experience & exposure with digital marketing concepts as well as hands-on conceptualization & execution of digital marketing campaigns on various digital channels
- Familiar with marketing techniques
- Experience & exposure in the development of brand enhancing copy
- 1 to 4 yrs experience in a marketing agency or an end user organization in a digital marketing role
-
Client Servicing Associate/ Manager
2 weeks ago
Gurugram, India Fabulous Media Pvt Ltd Full timeObjective:We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback.To...
-
Client Servicing Associate/ Manager
2 weeks ago
Gurugram, India INFABIO DIGITAL Full timeObjective:We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback.To...
-
Client Servicing Associate/ Manager
3 days ago
gurugram, India Fabulous Media Pvt Ltd Full timeObjective: We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback. To...
-
Associate Maven
2 days ago
gurugram, India Windchimes Communication Full timeLocation: Gurgaon About the Role: Will work with the Delivery & Client Servicing team on a daily basis for timely & successful delivery of projects Will report to Senior Associate Maven Working 6 days/week in planned shifts Client Servicing: Work in a team or individually to plan & execute client projects Working with mornitoring tools to track...
-
Associate Maven
4 months ago
Gurugram, India Windchimes Communication Full timeLocation: GurgaonAbout the Role: Will work with the Delivery & Client Servicing team on a daily basis for timely & successful delivery of projects Will report to Senior Associate Maven Working 6 days/week in planned shifts Client Servicing: Work in a team or individually to plan & execute client projects Working with mornitoring tools to track brand mentions...
-
Client Service Associate
3 months ago
Gurugram, Haryana, India Saxo Bank Full timeAbout the job: Client Service Associate (CSA) is the face of Saxo towards Clients. The main responsibility of the position is to execute client service in a Professional manner driving positive NPS, adhering to the service processes and displaying compliant behavior. Besides the tasks of a CSA the SCSA has the skills and knowledge to solve the more complex...
-
Manager -eDiscovery (Client Services)
3 weeks ago
Gurugram, India UnitedLex Full timeAbout Us: Unitedlex India Pvt. Ltd. (Formerly known as iRunway) is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of data...
-
Associate, Client Solutions
2 days ago
gurugram, India GLG Full timeJob SummaryGLG is the world’s leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision.We are seeking candidates for Associate positions on the GLG Client Solutions team in...
-
Associate, Client Solutions
4 months ago
Gurugram, India GLG Full timeJob Summary GLG is the world’s leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. We are seeking candidates for Associate positions on the GLG Client Solutions team in...
-
Client Services Representative
7 days ago
Gurugram, India Amenify Full timeNote- This is a night shift role (530 pm-230 am) Job Summary: At Amenify, we are looking for a proactive and detail-oriented Client Services Associate to join our night shift team. In this role, you will be the primary point of contact for our clients during the night hours, ensuring that their needs are met with the highest level of service. Your role is...
-
Client Services Representative
6 days ago
Gurugram, India Amenify Full timeNote- This is a night shift role (530 pm-230 am) Job Summary: At Amenify, we are looking for a proactive and detail-oriented Client Services Associate to join our night shift team. In this role, you will be the primary point of contact for our clients during the night hours, ensuring that their needs are met with the highest level of service. Your role is...
-
Client Services Representative
6 days ago
Gurugram, India Amenify Full timeNote- This is a night shift role (530 pm-230 am) Job Summary: At Amenify, we are looking for a proactive and detail-oriented Client Services Associate to join our night shift team. In this role, you will be the primary point of contact for our clients during the night hours, ensuring that their needs are met with the highest level of service. Your role is...
-
Senior Associate, Client Solutions
3 months ago
Gurugram, India GLG Full timeGurugram Client Solutions - Senior Associate Job Summary GLG is the leading insights network, connecting our clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. We are seeking Senior Associate to support GLG’s business in Americas/EMEA, in Gurugram...
-
Senior Associate, Client Solutions
1 month ago
Gurugram, India GLG Full timeGurugram Client Solutions - Senior Associate Job Summary GLG is the leading insights network, connecting our clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. We are seeking Senior Associate to support GLG’s business in Americas/EMEA, in Gurugram...
-
Client Servicing Manager
4 weeks ago
Gurugram, India Moksha Media Group Full timeWebsite- www.moksha.inJob Title: Client Servicing (Production)OverviewThe Account Manager serves as the key point of contact for day-to-day management as well as the development, implementation, and execution of marketing campaigns for current and new clients.The position will be responsible for assisting with the conceptualization, implementation, and...
-
Client Servicing Manager
4 weeks ago
Gurugram, India Moksha Media Group Full timeWebsite- Job Title: Client Servicing (Production) Overview The Account Manager serves as the key point of contact for day-to-day management as well as the development, implementation, and execution of marketing campaigns for current and new clients. The position will be responsible for assisting with the conceptualization, implementation, and management...
-
Client Services Manager
2 weeks ago
Gurugram, India Cielo Talent Full timeJOB DESCRIPTION Company Description Are you ready to accelerate your career? Join Cielo as a Client Services Manager! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our...
-
Client Services Manager
2 weeks ago
Gurugram, India Cielo Talent Full timeJOB DESCRIPTION Company Description Are you ready to accelerate your career? Join Cielo as a Client Services Manager! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea – that talent is rising – and with it our...
-
Client Servicing Manager
2 weeks ago
Gurugram, India italics Full timeAbout Italics.Welcome to Italics! A workplace where we take care of a business’ scaling needs.A place where your creativity will meet our strategy! Italics is a dynamic and innovative content marketing agency focused on helping businesses thrive in the digital world. We believe in creating compelling content strategies that drive growth and build a strong...
-
Client Servicing Manager
1 week ago
Gurugram, India italics Full timeAbout Italics. Welcome to Italics! A workplace where we take care of a business’ scaling needs. A place where your creativity will meet our strategy! Italics is a dynamic and innovative content marketing agency focused on helping businesses thrive in the digital world. We believe in creating compelling content strategies that drive growth and build a...