Senior Associate, Client Solutions

6 months ago

Gurugram, India GLG Full time

Gurugram Client Solutions - Senior Associate

Job Summary

GLG is the leading insights network, connecting our clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision.

We are seeking Senior Associate to support GLG’s business in Americas/EMEA, in Gurugram office.

As a Senior Associate, you will be the front-line client service professional, tapping into a diverse network of global experts, sourcing the most suitable candidates for our clients' research endeavours. Your role entails staying updated on industry trends, cultivating relationships with high-level professionals in the field, managing client expectations and excelling in a dynamic environment by efficiently managing multiple projects simultaneously.

Key Senior Associate Responsibilities Include (but are not limited to):

· Learning GLG’s business processes and assisting with high-level project execution by identifying and engaging with top-tier professionals capable of providing valuable industry insights

· Learning and upholding our compliance policies and procedures to protect the integrity of client engagements.

· Building your understanding of client strategies, various industry sectors, and value chains to identify and vet the best experts for client projects.

· Scheduling and confirming critical calls and meetings between GLG’s clients and Network Members

· Proactively engaging with GLG’s Network Members to understand their expertise and gauge their fit-on client projects.

· Recruiting new experts to join GLG’s insight network through targeted lead generation and timely outreach by phone, email, and other methods.

· Excel in a dynamic work environment, efficiently managing multiple projects simultaneously.

· Develop a working knowledge of various industries to improve project and product service quality

As an Associate, You Will Learn To

· Develop a deep understanding of various industries and sectors through exposure to a diverse range of client projects.

· Learn to tackle complex business problems by applying analytical thinking, critical reasoning, and creative problem-solving techniques.

· Develop strong, transferable business skills, including communication, time management, negotiating, problem solving, project management, research and the ability to achieve monthly/quarterly targets.

· Collaborate with colleagues on and across both regional and global teams to contribute to revenue and broader commercial success.

· Mentoring and guiding GLG Associates on best practices.

Ideal Candidates Have

· Postgraduate / Graduate degree from a top-tier university

· Has 2-4 years of work experience, ideally in B2B client servicing and business development roles, especially with international EMEA or US-based clients

· Excellent communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc)

· General understanding, awareness and interest in consulting and financial markets

· Demonstrated entrepreneurial/leadership skills.

· Experience interacting with senior executives

· Ability to work effectively independently and/or collaboratively in a team

· Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail

· Successful track record of working in a dynamic environment, often accompanied by stringent deadlines

· Flexibility to work in shifts

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