Current jobs related to Client Services Representative - Gurugram - Amenify

  • Customer Service Representative

    2 weeks ago

    gurugram, India NetRTech Solutions LLP Full time

    Company DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role Description Chat Customer Service Representative This is a...

  • Customer Service Representative

    5 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    5 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    5 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    5 months ago

    Gurugram, Haryana, India The career artist Full time

    Job Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...

  • Customer Service Representative

    5 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Customer Service Representative

    5 months ago

    Gurugram, Haryana, India salary hikers LLP Full time

    **Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...

  • Client Servicing Associate/ Manager

    2 months ago

    Gurugram, India Fabulous Media Pvt Ltd Full time

    Objective:We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback.To...

  • Client Servicing Associate/ Manager

    2 months ago

    Gurugram, India INFABIO DIGITAL Full time

    Objective:We are seeking a friendly, highly-skilled client services representative to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments. Your duties will also include obtaining post-sales client feedback.To...

  • Client Technology Representative I

    4 days ago

    Gurugram, Haryana, India CWT Full time

    Client Technology Representative I - (240000G1) **Purpose of the Role-** **Main Responsibilities -** - Manages client inquiries and accurately documents incidents via an online case management tool - Performs troubleshooting to diagnose root causes and resolve issues quickly and effectively - Performs testing to ensure that the solution is successful -...

  • Customer Service Representative

    5 months ago

    Gurugram, Haryana, India Global TechHunt Services Full time

    Job description As a Customer Support Representative, you will be the front line of communication between our company and our valued customers. Your primary responsibility will be to provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. This role involves effective communication, problem-solving,...

  • Client Servicing Senior Manager/ Manager

    3 weeks ago

    gurugram, India CAB Experiences Full time

    The client servicing team will represent CAB and will be responsible for everything from connecting with the client to closing the project brief and seeing it through execution and beyond. You are expected to ensure top-notch project management and deliver a seamless and enriching experience for the client.Location - Mumbai and GurgaonExperience in the event...

  • Customer Service Representative

    2 months ago

    Gurugram, India 5100 Kyndryl Solutions Private Limited Full time

    Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...

  • Customer Service Representative

    5 months ago

    Gurugram, Haryana, India Orange shark Full time

    Brief Description: - The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with Road Side Assistance/Medical Assistance/Health Assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions,...

  • Customer Service Representative

    2 months ago

    Gurugram, Haryana, India Vami Tech Solutions Private Limited Full time

    We are hiring a customer service representative to manage customer queries and complaints. **Responsibilities** - Responding promptly to customer inquiries - Communicating with customers through various channels - Acknowledging and resolving customer complaints - Keeping records of customer interactions, transactions - comments, and complaints -...

  • Customer Service Representative

    5 months ago

    Gurugram, Haryana, India Cars24 Services Pvt Ltd Full time

    **Job Title: Customer Support Representative** **FEMALE PREFERRED** **Company Name: [Cars24 private limited]** **Location: [GURUGRAM]** **Job Type: Full-Time** **Responsibilities**: - Provide accurate information about products/services and address customer concerns or issues. - Assist customers with order placement, product information, and...

  • Customer Service Representative

    5 months ago

    Gurugram, Haryana, India VisionaryHire Full time

    **Job Title**:Customer Service Representative (US Process) **Location**:Udyog Vihar Phase 4 **Work Schedule**: 5 days a week, Rotational Shifts **Perks**: - Cab services provided for night shifts - Travel allowance for day shifts - One meal provided during working hours **Salary Bracket**:₹26,000 - ₹29,000 **Responsibilities**: - Provide...

  • Client Servicing Senior Manager/ Manager

    2 weeks ago

    Gurugram, India CAB Experiences Full time

    The client servicing team will represent CAB and will be responsible for everything from connecting with the client to closing the project brief and seeing it through execution and beyond. You are expected to ensure top-notch project management and deliver a seamless and enriching experience for the client.Location - Mumbai and GurgaonExperience in the event...

  • Client Servicing Senior Manager/ Manager

    4 weeks ago

    Gurugram, India CAB Experiences Full time

    The client servicing team will represent CAB and will be responsible for everything from connecting with the client to closing the project brief and seeing it through execution and beyond. You are expected to ensure top-notch project management and deliver a seamless and enriching experience for the client.Location - Mumbai and GurgaonExperience in the event...

  • Client Servicing Senior Manager/ Manager

    4 weeks ago

    Gurugram, India CAB Experiences Full time

    The client servicing team will represent CAB and will be responsible for everything from connecting with the client to closing the project brief and seeing it through execution and beyond. You are expected to ensure top-notch project management and deliver a seamless and enriching experience for the client. Location - Mumbai and Gurgaon Experience in the...

Client Services Representative

2 months ago

Gurugram, India Amenify Full time

Note- This is a night shift role (530 pm-230 am)


Job Summary: At Amenify, we are looking for a proactive and detail-oriented Client Services Associate to join our night shift team. In this role, you will be the primary point of contact for our clients during the night hours, ensuring that their needs are met with the highest level of service. Your role is essential in maintaining client satisfaction and addressing any issues that arise outside of regular business hours.


Key Responsibilities:

  • Deliver exceptional service to clients via phone, email, and chat during the night shift.
  • Handle and resolve client inquiries, complaints, and issues promptly and effectively.
  • Monitor and manage client accounts to ensure accuracy and satisfaction.
  • Collaborate with other team members and departments to address client needs and concerns.
  • Document all client interactions and resolutions in our CRM system.
  • Stay updated on company policies, procedures, and product knowledge to provide accurate information to clients.
  • Identify opportunities for process improvements and provide feedback to management.


Qualifications:

  • High school diploma or equivalent; a bachelor’s degree in a relevant field is preferred.
  • Proven experience in customer service or a client-facing role, preferably in a night shift capacity.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and manage time effectively.
  • Proficiency in using CRM software and other relevant tools.
  • Flexibility to work night shifts and weekends as needed.