Client Technology Representative I
2 months ago
Client Technology Representative I
- (240000G1)
**Purpose of the Role-**
**Main Responsibilities -**
- Manages client inquiries and accurately documents incidents via an online case management tool
- Performs troubleshooting to diagnose root causes and resolve issues quickly and effectively
- Performs testing to ensure that the solution is successful
- Responds to client inquiries within SLA targets
- Escalates more complex issues to 2nd level support
**Qualifications**:
**Qualifications -**
**Experience & Education**:
- **Experience**
- Diploma or equivalent
- Entry level no experience required
o **Languages**
o Fluent in location required language(s)
o **Knowledge, skills, and abilities (KSAs)**
o Ability to ask open-ended questions and active listening.
o Ability to perform basic troubleshooting.
o Strong customer service skills.
o Critical thinking skills.
o Ability to work in a global, multicultural environment.
o Clear communication skills, both written and verbal.
Primary Location
:
Gurgaon
Work Arrangement
:
Hybrid
Employment type
:
Standard
Job Family
:
Client Technical Support
Scope
:
Regional
Travel
:
No
Shift
:
Day Job
Organization
:
TX_Client Technology Services
Job Posting
:
Nov 6, 2024
-
Sales Representative I
6 months ago
Gurugram, Haryana, India Medtronic Full time**Careers that Change Lives **Sales Supervisor/Regional Manager should be able to manages sales within his defined regional territory. He/She is responsible for achieving sales revenue through generating orders through clinical/operating room selling of the PMA products & representing the organisation in accordance with its policies **A Day in the Life -...
-
Customer Care Representative
2 months ago
Gurugram, Haryana, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full timeAs a Customer Care Representative, you will play a crucial role in shaping the customer experience for our fast-growing D2C kids fashion brand. You will be the face of our brand, engaging with customers and ensuring their satisfaction. Key Responsibilities: - Manage incoming calls, resolving customer issues promptly and effectively - Conduct outbound calls...
-
Customer Service Representative
4 weeks ago
Gurugram, Haryana, India Waayslive Solution Full timeWe're Hiring: For Multiple Process Role: Customer Support Representative (International Voice Process) Location: Gurugram Shift: Rotational Shifts/Rotational Week Offs Key Responsibilities: - Handle inbound/outbound calls to address customer inquiries and issues. - Provide exceptional customer service while adhering to company guidelines. - Troubleshoot...
-
Client Technology Advisor
4 months ago
Gurugram, Haryana, India Kyndryl Full timeWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The...
-
Sales Representative
4 months ago
Gurugram, Haryana, India V Pacx Full time**Key Responsibilities**: - **Business Development**: Identify and target potential clients in need of packaging solutions, including manufacturers, retailers, and distributors. - **Lead Generation**: Identify and pursue new sales opportunities through cold calling, networking, and social media. - **Customer Engagement**: Engage with clients to understand...
-
Sde I
7 months ago
Gurugram, Haryana, India ADCI - Haryana - D50 Full time1+ years of non-internship professional software development experience - Experience programming with at least one software programming language "In addition to being a earth's most customer-centric company, Amazon will commit to being Earth's Best Employer and Earth's Safest Place to Work" -- Jeff Bezos As an SDE-I, you will own the full stack design and...
-
Client Support Executive
3 months ago
Gurugram, Haryana, India Ujobs Consulting Full timeKey Responsibilities: - Provide customer support to clients. - Follow up with customers and ensure their needs are met. - Achieve assigned targets within agreed timelines while adhering to quality guidelines. - Acquire in-depth knowledge of the client's products/services. - Accurately log all interactions using established business processes and tools. -...
-
Customer Representative
4 months ago
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
D&i Solutions Architect
7 months ago
Gurugram, Haryana, India Schlumberger Full time**Job Name**:D&I Solutions Architect.**Who We Are**: - With a history and culture of science and innovation, we’re the world’s leading provider of technology and services to the energy industry across the world. Throughout much of the oil and gas lifecycle in over 120 countries, we design, develop, and deliver technology that transforms how work is...
-
Sales Representative
6 months ago
Gurugram, Haryana, India ElitePro Infra Full timeJob Title: Sales Representative - Real Estate **Job Description**: We are seeking a motivated and dynamic Sales Representative to join our real estate team. As a Sales Representative, you will be responsible for promoting and selling properties to potential buyers, negotiating contracts, and providing exceptional customer service throughout the sales...
-
Communication Trainer I
7 months ago
Gurugram, Haryana, India Webhelp Full time**Training & Quality** **Location** - Gurugram, India*** Job Title: Communication Trainer I **Job Description**: Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and...
-
Sales Representative
7 months ago
Gurugram, Haryana, India ottimo visuals Full timePosition Title: Salesperson - Signage and LED Specialist **Responsibilities**: - Develop and execute sales strategies to achieve targets for signage and LED products. - Identify and prospect potential clients in target markets. - Build and maintain strong relationships with new and existing customers. - Provide product demonstrations and technical...
-
Sales Representative
1 month ago
Gurugram, Haryana, India MaxxGro Agrology Pvt Ltd Full time**SALES REPRESENTATIVE** **Job Summary**: We are looking for a motivated and dynamic Sales Representative to join our team. In this role, you will be responsible for selling our products and services, building strong customer relationships, and achieving sales targets. You will actively seek out new sales opportunities, manage a portfolio of clients, and...
-
UX Researcher I
4 weeks ago
Gurugram, Haryana, India Flutter Entertainment Full time**Position Title**: UX Reacher I/II The Research Executive will be an effective team member with design and product and will help in the set up and management of research projects and administrative tasks. Hence they will learn and master the research basics and undertake project management tasks with supervision and to provide a safe pair of hands. **Key...
-
Client Acquisition
4 months ago
Gurugram, Haryana, India O4S Full timeAs a Client Acquisition Intern at O4S, you will collaborate closely with experienced sales professionals, engage in various phases of the sales cycle, and acquire essential knowledge of successful sales techniques and client relationship management within a SaaS setup. This position is perfect for those aspiring to pursue a career in sales and eager to...
-
Customer Service Representative
6 months ago
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
Customer Service Representative
6 months ago
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
Customer Service Representative
7 months ago
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
Customer Service Representative
7 months ago
Gurugram, Haryana, India The career artist Full timeJob Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...
-
Technology Solutions Sales Associate
3 weeks ago
Gurugram, Haryana, India Ekaga Futuristics Private Limited Full time__ We are looking for a motivated Technology Solution Sales Representative to drive enterprise sales, acquire new clients, and manage existing relationships. The role requires strong technical knowledge, sales expertise, and the ability to deliver tailored solutions that meet client needs. - **Key Responsibilities**:_ - Identify and pursue new business...