Manager / Senior Manager / AD, Strategic Account Manager - North America Market

5 months ago

Gurugram, India Whatfix Full time

Who are we? 

Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We empower anyone, anywhere to have successful experiences with the technology they use every day, achieving greater knowledge, capability, and productivity for themselves and their organizations. The company has six offices globally in the US, India, UK, Germany, and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date and is backed by marquee investors including Softbank, Sequoia, Dragoneer, and Cisco Investments. 

Why Whatfix?

Accelerated Growth and Expansion

Top decile Y-o-Y revenue growth rate of 65% 

Doubled the workforce since 2021

Raised $140 million to date 

Tripled the valuation since 2020

Listed among fastest-growing companies in North America in 2021 and 2022 in 

Listed as top 6 2023 Best Tech Startups in San Jose by Tech Tribune

Top 20 fastest-growing SaaS companies worldwide in the SaaS 1000 list in 2022

Cemented Industry Leadership 

Leader in the first-ever Forrester New Wave™: Digital Adoption Platforms, Q4 2022

A Leader for the third consecutive year in the Everest Group DAP Peak Matrix 2022

Recognized in the 2022 Gartner Market Guide for Digital Adoption Platforms 

Unique Exposure - With 80% of revenue getting generated from outside India and 75 Fortune 500 customers across the world, Whatfixers get the unique opportunity to work closely with the top enterprises from day one. 

Customers are at the heart of everything 

Consistently scored an unprecedented 100th Percentile B2B SaaS Customer NPS during this time period, according to GrowthScore, and earned 99.5% CSAT score over the last two years -

4.6/5 star ratings by both and G2 Crowd Reviews. Recognized as “Top Rated” by TrustRadius. 

Enjoy several accolades from Stevies, Golden Bridge Awards, CXA, and Globee Awards for excellence in customer support

Whatfixers come first

Glassdoor rating of 4.5

99% approval rate of the CEO

Top 20 Places to Work For, Worldwide by Glassdoor & Battery Ventures (2022) based on 

Top 6 Best Tech Startups in San Jose by The Tech Tribune 

Recognized as Great Place to Work 2022-2023 

Winner of the Stevie Award for being one of the Best Employers, Globally 

Flexible Work Location - Work from any of the offices in Gurgaon / Gurugram & Bangalore / Bengaluru as per your convenience 

Trusted by our investors

 Vision Fund2 

 Capital India 

Dragoneer Investment Group 

F-Prime Capital 

 Venture Partners

 Investments 

 Ventures

Helion Ventures 

The Manager / Senior Manager / AD position is a quota-carrying position. As a key team member, you will lead our expansion efforts in a named set of existing Fortune 500 Accounts in North America. This will include cold prospecting to new buyers and new groups in existing accounts, creating opportunities within existing accounts, and driving these opportunities to closure Your experience identifying business problems and working cross-functionally to provide solutions, as well as building relationships with important decision-makers within the current accounts will be crucial to your success You will have experience participating in Value Engineering and Centers of Excellence exercises in large Fortune 500 accounts  The success of this role means working closely with our customers and generating new opportunities in our existing Fortune 500 accounts  in North America.

  Responsibilities:

Prospect within named existing accounts to generate pipeline, create opportunities, and close deals Consistently deliver license and recurring service revenue targets in your assigned portfolio Build a trusted advisor relationship with your customers, including building relationships with the key contacts and customer executive team Drive high engagement and demonstrate value realization & ROI of Whatfix through Executive Business Reviews and other channels Collaborate effectively with sales engineering, business development, marketing, and product teams to build a pipeline Proactively identify and resolve account success blockers that may arise

  Qualifications:

6+ years of SaaS Enterprise Sales and /or Account Management experience with large Fortune 500 enterprise accounts with a proven ability to hunt for new opportunities Experience selling to buyers from CRM, HR, Learning, and Development, Procurement, and/or IT for Software Applications managing complex sales cycles, and opening doors Value-based solution selling ability and understanding of ROI and cost/benefit analysis Consistent track record of over-achievement, exceeding quota, and high performance Strong executive presence and ability to develop executive-level (CxO) relationships and lead strategic initiatives with customer Excellent communication, negotiations, and strategic thinking skills Able to work independently and remotely from other members of your team Ability to travel internationally as needed. Expect up to 25 to 30% of International Travel

 You would be an excellent fit for our team if:

You are a self-motivated, high-performer who can work with minimal oversight to get the job done You’re comfortable selling at a start-up company that is emerging in the market and you are excited about putting your mark on something early You love being a part of a small, dynamic, and agile organization that encourages you to learn and grow You are passionate about using your experience and expertise to inspire the team

What you get to do:

As a trusted advisor, you will consult potential customers to understand their business objectives and Whatfix's value proposition Provide consistent product value to all of your customers Manage customer relationships across their entire lifecycle Identify client needs & position Whatfix that sets the relationship and project for success  Identify opportunities to expand into an additional functional organization or business units

Perks & Benefits (India) 

Uncapped Incentives and Bonus plans (GTM teams) 

Best-in-class medical Insurance coverage. 

Education Sponsorship 

Free Lunch & Dinner Buffet 

Doorstep Cab Drop Facility (10 PM onwards) 

Internal Job Transfer & global mobility programs 

Scope to represent Whatfix at global events (especially GTM teams) 

Travel to meet our global customers & prospects in person (especially those in GTM teams)

Note: 

We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast & Scale Fast; No Hierarchies for Communication; Deep Dive & Innovate; Trust, Do it as you own it;

  • Sales Manager North

    1 month ago

    Gurugram, India Talent Steer Partners Full time

    Our Client the Employer!They are the fastest growing Security & Guarding services company headquartered at Gurgaon. They are fully compliant security business present pan India. They have expertise in mastering retail ecommerce and manufacturing industries. They are on a growth path and looking to induct talents who have a fi re in their belly with a never...

  • Sales Manager North

    3 weeks ago

    gurugram, India Talent Steer Partners Full time

    Our Client the Employer!They are the fastest growing Security & Guarding services company headquartered at Gurgaon. They are fully compliant security business present pan India. They have expertise in mastering retail ecommerce and manufacturing industries. They are on a growth path and looking to induct talents who have a fi re in their belly with a never...

  • Sales Manager North

    1 week ago

    gurugram, India Talent Steer Partners Full time

    Our Client the Employer! They are the fastest growing Security & Guarding services company headquartered at Gurgaon. They are fully compliant security business present pan India. They have expertise in mastering retail ecommerce and manufacturing industries. They are on a growth path and looking to induct talents who have a fi re in their belly with a never...

  • Technical Sales Manager- North

    3 months ago

    Gurugram, India Thermo Fisher Scientific Full time

    We are looking for a committed and motivated Mass Spectrometry Sales Manager to join our team. Someone who is genuinely excited by customer success and is ready to work with cross functional team for better customer experience. This position is responsible for achieving or exceeding the sales target for entire North & east region, through excellent...

  • Sales Account Manager

    2 weeks ago

    gurugram, India Xebia Full time

    About the Company: Xebia is a PE-backed ~$400 Mn. revenue IT Consultancy & Software Development services company operating out of Americas, Europe, MEA and APAC with key offerings around Data & Cloud, AI, Intelligent Automation and Products & Platforms Engineering. www.xebia.comAbout the Role: Xebia is hiring 'Sales - Account Manager(s)' to grow Xebia's key...

  • Sales Manager North

    2 months ago

    Gurugram, India Talent Steer Partners Full time

    Our Client theEmployer!They are the fastestgrowing Security & Guarding services company headquarteredat Gurgaon. They are fully compliant security business present panIndia. They have expertise in mastering retail ecommerce andmanufacturing industries. They are on a growth path and looking toinduct talents who have a fi re in their belly with a never give...

  • Senior Specialist

    2 weeks ago

    gurugram, India Social Beat Full time

    Job Description:As a Strategic Account Manager, you will play a crucial role in managing and nurturing client relationships, overseeing project execution, and driving strategic initiatives. You will be the primary point of contact for clients, ensuring their needs are met and their business objectives are achieved. This role requires a deep understanding of...

  • Senior Specialist

    1 week ago

    gurugram, India Social Beat Full time

    Job Description: As a Strategic Account Manager, you will play a crucial role in managing and nurturing client relationships, overseeing project execution, and driving strategic initiatives. You will be the primary point of contact for clients, ensuring their needs are met and their business objectives are achieved. This role requires a deep understanding...

  • Sales Account Manager

    1 month ago

    Gurugram, India Xebia Full time

    About the Company: Xebia is a PE-backed ~$400 Mn. revenue IT Consultancy & Software Development services company operating out of Americas, Europe, MEA and APAC with key offerings around Data & Cloud, AI, Intelligent Automation and Products & Platforms Engineering. About the Role: Xebia is hiring 'Sales - Account Manager(s)' to grow Xebia's key client...

  • Sales Account Manager

    1 month ago

    Gurugram, India Xebia Full time

    About the Company: Xebia is a PE-backed ~$400 Mn. revenue IT Consultancy & Software Development services company operating out of Americas, Europe, MEA and APAC with key offerings around Data & Cloud, AI, Intelligent Automation and Products & Platforms Engineering. www.xebia.comAbout the Role: Xebia is hiring 'Sales - Account Manager(s)' to grow Xebia's key...

  • Sales Account Manager

    1 month ago

    Gurugram, India Xebia Full time

    About the Company: Xebia is a PE-backed ~$400 Mn. revenue IT Consultancy & Software Development services company operating out of Americas, Europe, MEA and APAC with key offerings around Data & Cloud, AI, Intelligent Automation and Products & Platforms Engineering. www.xebia.comAbout the Role: Xebia is hiring 'Sales - Account Manager(s)' to grow Xebia's key...

  • Sales Account Manager

    1 month ago

    gurugram, India Xebia Full time

    About the Company: Xebia is a PE-backed ~$400 Mn. revenue IT Consultancy & Software Development services company operating out of Americas, Europe, MEA and APAC with key offerings around Data & Cloud, AI, Intelligent Automation and Products & Platforms Engineering. www.xebia.comAbout the Role: Xebia is hiring 'Sales - Account Manager(s)' to grow Xebia's key...

  • Sales Account Manager

    1 month ago

    gurugram, India Xebia Full time

    About the Company: Xebia is a PE-backed ~$400 Mn. revenue IT Consultancy & Software Development services company operating out of Americas, Europe, MEA and APAC with key offerings around Data & Cloud, AI, Intelligent Automation and Products & Platforms Engineering. About the Role: Xebia is hiring 'Sales - Account Manager(s)' to grow Xebia's key client...

  • Senior Product Manager

    2 weeks ago

    gurugram, India SingleInterface Full time

    SingleInterface is the fastest-growing SaaS platform for multi-location enterprises to build a digital presence for their physical business locations and we recently closed a funding of $30mn led by Asia partners and Paypal ventures:https://techcrunch.com/2024/04/03/singleinterface-funding-digital-presence/ Founded in 2014, it is the largest location data...

  • Strategic Account Manager

    5 months ago

    Gurugram, India ASSPL - Haryana - C77 Full time

    In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.Key job responsibilities· Managing the seller...

  • STP Manager

    5 months ago

    Gurugram, India Axalta Full time

    Description : Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and...

  • Business Development Manager

    5 months ago

    Gurugram, India ASSPL - Haryana Full time

    Amazon Ads operates at the intersection of Advertising and e-Commerce and offers advertisers a rich array of innovative advertising solutions both on and off Amazon. These solutions help businesses build brand awareness, increase product sales, and more. As a recognized and experienced expert in this fast-growing business, you will take responsibility for a...

  • Auditor

    2 months ago

    Gurugram, Haryana, India Bank of America Full time

    **About Us** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our...

  • Finance IT Manager

    5 months ago

    Gurugram, India Axalta Full time

    Description : Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and...

  • Senior Product Manager

    2 weeks ago

    Gurugram, India SingleInterface Full time

    SingleInterface is the fastest-growing SaaS platform for multi-location enterprises to build a digital presence for their physical business locations and we recently closed a funding of $30mn led by Asia partners and Paypal ventures: Founded in 2014, it is the largest location data management platform for multi-location enterprises across India & South...