Senior Program Manager, Amazon Pay CX

About the RoleAs a Senior Program Manager with Amazon Pay CX, you will play a pivotal role in driving customer experience initiatives across various product categories. Your primary focus will be on overseeing NPS operations, conducting data deep dives, and creating reports to inform business decisions. Additionally, you will manage end-to-end social media...

This role entails Social media management for Amazon Pay, producing key insights across industry and managing end to end operations for NPS, you will also closely work with external vendors to drive some of the key projects.Key job responsibilitiesHow can you tell if your customers are happy with your product? What drives customer loyalty and happiness?...

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? Interested in working in a high impact role? Does the opportunity of accelerating growth of a large business and innovating to delight customers appeal to you?...

Interested in creating innovative Digital Payments solutions with engaging user experiences that will help Amazon Pay Balance become our customers' preferred expense account? We intend to solve a critical customer problem by providing a hassle-free way to manage daily payment for convenience seeking customers. These customers use (a) a mix of digital...

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Over the past 20 years, Amazon has reinvented on behalf of the consumer and has become one of the largest internet retailer and marketplace in the world with over...

Job Description: Senior Product Manager Technical – Amazon Pay (India)We are seeking a highly motivated and experienced Senior Product Manager to drive the growth and adoption of Amazon Pay among online merchants, mobile apps, and websites in India. This role is instrumental in shaping the future of digital payments and ensuring Amazon Pay becomes the...

The successful Category Manager (CM) will lead Financial Services payments – the fastest growing portfolio within bill payments and the largest size in terms of value. This portfolio will specifically include Credit Card bill payments, Insurance Premium Payments and other new-age use-cases.The CM at Amazon will have end to end responsibility of the...

Amazon Pay India's mission is to be India's most convenient rewarding and trusted way to pay. Customers can use Amazon Pay to pay for their payment needs like bill payments, money transfers, travel ticketing, insurance, merchant payments etc., (what we call everyday use-cases). Amazon Pay also has proprietary payment methods which give customers the best...

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic ? Want to work in one of the fastest growing and most innovative businesses at Amazon? Interested in working in a high impact role? If yes, this opportunity will...

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Credit and Lending business at Amazon Pay serves 1cr+ happy customers through the Amazon Pay Credit card and Amazon Pay Later programs. The Amazon Pay Credit card is...

Amazon Pay is growing its offline payments operations aggressively in India. In this context, we are looking for a sales and business development specialist who will help large offline organized retailers to grow their business with Amazon Pay. In this role, you will manage National/Regional offline brands and retailers in India to enable payment acceptance...

He/she will be leading Business Development charter to scale Payouts Channel for Amazon Pay Gift Card and Voucher business.Key job responsibilitiesHe/she must be an effective communicator and negotiator working with our key partners and corporate customers. He/she should have strong business judgment with a track record of strong ownership values and...

About Kapture CXKapture CX is a pioneering Customer Experience (CX) automation platform that is revolutionizing how businesses interact with their customers. We empower organizations to deliver exceptional customer support, streamline operations, and drive growth through AI-powered automation.Role OverviewAs a Senior Technical Account Manager, you will be...

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? Want to work in one of the fastest growing and most innovative businesses at Amazon? Interested in working in a high impact role? If yes, this opportunity will...

rekindle programNote : For more details on rekindle program, pls visit - We are the cash people!Cash / Pay on delivery is the largest instrument of choice by customers on Amazon.in (and in other similar emerging markets where we are expanding) – this despite the rapid advances in digital payments technology space. Customers continue to prefer Pay on...

Our vision is to make Amazon Pay the most trusted, convenient and rewarding Payment Experience. As Amazon Pay expands and builds new capabilities, building customer trust will be the key to drive customer adoption and enable robust business growth. This role would be a part of the "Customer Trust" team, responsible for driving down cost of business waste and...

This role provides an opportunity to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate with myGwork, an inclusive employer.Job DescriptionWe are looking for a detail-oriented and highly motivated Senior Associate for the IN Payment Customer Experience (CX) team to drive Customer Experience improvements on...

Credit and Lending Org at Amazon Pay serves millions of happy customers through its credit programs. Amazon Pay Later is one of top BNPL programs in India, and team is now building Personal Loans offering. We are looking for a focused and data-driven Sr. Product Marketing Manager to support the growth and scale of our Credit and Lending programs. This leader...

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Pay makes it simple for hundreds of millions of customers around the globe to pay for products and services using the information already stored in their...

-We are seeking an experienced Business Dev. Specialist to drive Gift Cards issuance through Corporate Partners in the assigned region and manage those relationships on an ongoing basis. He/she must be an effective communicator and negotiator working with our most important partners and corporate customers. He/she will have strong business judgment with a...