Senior Program Manager, Amazon Pay CX

Role OverviewThis Senior Program Manager role is part of Amazon Pay's Customer Experience (CX) team, responsible for delivering high-impact projects that drive customer satisfaction and loyalty. The ideal candidate will have a strong background in program management, with experience in CX, operations, and data analysis. Key Responsibilities- Develop and...

About the RoleThis is a unique opportunity to join Amazon Pay (India) Private Limited as a Senior Program Manager, where you will be responsible for leading cross-functional teams to drive customer experience initiatives.Key ResponsibilitiesDevelop and implement customer experience strategies to improve overall transaction experienceManage end-to-end...

Role Overview: We are seeking a talented Senior Program Manager to lead customer experience initiatives for Amazon Pay, driving end-to-end operations and process improvements.Key Responsibilities: Manage Amazon Pay's Net Promoter Score, Social Media, and Competitive Insights programs, collaborating with cross-functional teams and external...

Program Manager - Amazon PayAmazon Pay is seeking a highly skilled Program Manager to join our team in Bengaluru, India. As a Program Manager, you will be responsible for overseeing the end-to-end operations of our Net Promoter Score (NPS) program, managing social media listening and escalations, and coordinating with external vendors to drive key...

Job TitleProgram Manager, Amazon PayJob SummaryAs a Program Manager at Amazon Pay, you will play a key role in driving the success of our payment solutions. You will be responsible for managing end-to-end operations, producing key insights, and collaborating with external vendors to drive key projects.Key ResponsibilitiesDevelop and implement process...

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? Interested in working in a high impact role? Does the opportunity of accelerating growth of a large business and innovating to delight customers appeal to you?...

This role entails Social media management for Amazon Pay, producing key insights across industry and managing end to end operations for NPS, you will also closely work with external vendors to drive some of the key projects.Key job responsibilitiesHow can you tell if your customers are happy with your product? What drives customer loyalty and happiness?...

About the RoleWe are seeking a highly skilled Senior Program Manager to lead the development and execution of strategic initiatives for our Gift Cards business in India. As a key member of our team, you will be responsible for driving growth, improving customer engagement, and reducing fraud and abuse.Key ResponsibilitiesDefine and drive new growth...

About the RoleThis is a unique opportunity to join Amazon Pay (India) Private Limited as a Program Manager, where you will be responsible for managing end-to-end operations for NPS, social media management, and customer insights. You will work closely with external vendors to drive key projects and collaborate with internal teams to improve the customer...

Job SummaryThis role entails managing end-to-end operations for Amazon Pay, including social media management, producing key insights across industry, and closely working with external vendors to drive key projects. The ideal candidate will have 3+ years of program or project management experience, with a strong background in cross-functional collaboration...

About the RoleWe are seeking a highly skilled Senior Program Manager to lead the development and execution of strategic initiatives for our Gift Cards business in India. As a key member of our team, you will be responsible for driving growth, improving customer engagement, and reducing fraud and abuse across the business.Key ResponsibilitiesDefine and drive...

Job DescriptionThis role entails managing end-to-end operations for Amazon Pay's customer experience team, including social media management, producing key insights across industry, and closely working with external vendors to drive key projects.Key ResponsibilitiesDevelop and implement strategies to improve customer satisfaction and loyaltyManage social...

Amazon Pay Customer Trust Team Overview As a Sr Product Manager, you will play a key role in driving customer trust and reducing business waste for Amazon Pay. This is a high-visibility role that directly contributes to Amazon Pay's bottom-line improvement. Key Responsibilities * Define and manage programs to protect Amazon Pay from costly business...

Interested in creating innovative Digital Payments solutions with engaging user experiences that will help Amazon Pay Balance become our customers' preferred expense account? We intend to solve a critical customer problem by providing a hassle-free way to manage daily payment for convenience seeking customers. These customers use (a) a mix of digital...

Job Title: Amazon Pay Operations ManagerThis role entails managing social media for Amazon Pay, producing key insights across industries, and overseeing end-to-end operations for NPS. You will work closely with external vendors to drive key projects and collaborate with stakeholders to improve customer experience.Key Responsibilities:Develop and implement...

Customer Experience Program ManagerThis role involves driving customer experience, social media management, and producing key insights across industries. You will manage end-to-end operations for NPS and work closely with external vendors to drive key projects.Key ResponsibilitiesDevelop strategies to measure customer satisfaction and loyaltyManage social...

About the RoleWe are seeking a highly skilled Senior Product Manager to lead the development and launch of innovative Digital Payments solutions for Amazon Pay Balance. As a key member of our team, you will be responsible for defining, building, and expanding issuance for Amazon Pay users.Key ResponsibilitiesLead product requirements definition, research,...

About the RoleWe are seeking a highly skilled Category Manager to lead our Financial Services payments team at Amazon Pay (India) Private Limited. As a key member of our team, you will be responsible for driving the growth and customer experience of our bill payments and financial services portfolio.Key ResponsibilitiesManage a partner ecosystem of large...

Job Description:As a Sales Specialist at Amazon Pay, you will play a key role in driving the adoption of Amazon Pay among offline merchants in India. Your expertise in sales and business development will help you build strong relationships with key partners and drive business growth.Key Responsibilities:Develop and implement sales strategies to drive Amazon...

Job Description: Senior Product Manager Technical – Amazon Pay (India)We are seeking a highly motivated and experienced Senior Product Manager to drive the growth and adoption of Amazon Pay among online merchants, mobile apps, and websites in India. This role is instrumental in shaping the future of digital payments and ensuring Amazon Pay becomes the...