Customer Support with Croatian

4 days ago


Sany, India SmartRecruitments Full time
Our client is an outsourcing company amarket leader in customer servicerelated services. They cooperatewith giants such as Google Ads Western Union Tik Tok and Facebookproviding exemplary assistance to customers on a dailybasis.
Yourresponsibilities:
  • Receivingincoming calls or messages from customers seeking information orneeding support in solving various problems (first line of contactwith the customer)
  • Effective identification ofneeds and matching appropriate solutions for companycustomers
  • Referring complex issues to otherdepartments within the company for efficientresolution

Employerrequirements:
  • Fluentin Croatian (at least C1 level)
  • Communicativelevel of English (at least B2 level
  • Strongcommunication skills in both speech andwriting
SALARY:1295euros gross without accommodation1040 eurosgross with accommodation (private room in a sharedapartment)Employeroffers:
  • Privatehealth insurance (in addition to standardinsurance).
  • Relocation package: Airport pickupand administrative assistance with registrationin
  • Portugal flight cost refund after 6 or 9months of successful integration free accommodation in one of thecompanys apartments inLisbon

english,customerservice,croatian



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