Customer Support Associate

2 weeks ago

sany, India Skillhub Consulting Pvt Ltd Full time
Business Enablers (a SkillhubConsulting subsidiary) is an HRsolutions provider that specializes in strategic HR solutions. Fromtalent acquisition to organizational development interventions andstrategic consulting were dedicated to enhancing your workforce anddriving growth.RoleDescription: DevshreemSolutions Private Limited Devshreem SolutionsPrivate Limited is a premier Enterprise Consulting andImplementation service company catering to customers across theglobe. We assist our customers in advancing their businessprocesses by speeding up communication and information flow thusenhancing productivity immensely extending their enterprise totheir clients and suppliers.Devshreem Solutions with a richexperience in the implementation of Enterprise business solutionson Tally enterprise framework offers a complete solution whichincludes consultancy design development implementation andtraining. We enhance value to our customers by bringing to thetable an excellent understanding of businessprocesses.AtDevshreem Solutions we follow a welldefined methodology thatenables customers to exploit the benefits of Tally quickly and inthe most costeffective manner possible. The secret of DevshreemSolutions success lies in its flexibility responsiveness tocustomers encouragement and reward to employees and well satisfiedbusinesspartners.
Objective Provide exceptionalcustomer service and support address customer inquiries resolveissues promptly and exceed service expectations while representingthe companys brandeffectively.
Aboutthe Role
  • Excellentcommunication skills both verbal andwritten.
  • Stronginterpersonal skills and customer serviceorientation.
  • Help customersmaximize the use of softwarefeatures.
  • Maintains quality service byestablishing and enforcing organizationstandards.
  • Attention to detail andproblemsolving abilities.
  • Maintainsrelationships with clients by providing support information andguidance.
  • Proficiency in using CRMsoftware and other customer supporttools
  • Maintains professional andtechnical knowledge by attendingtraining.
  • Provide software training to ourclients from time totime.

Knowledge
  • Must understand themarket they are operating in.
  • Must have indepthproduct knowledge and the benefits it offers tocustomers.
  • Should have a good understanding ofthe Organizations policies and processes related tocustomers.
  • Should have good knowledge of MSOffice and other similar productivitytools
  • Should have a fair understanding of thetechnologylandscape.

Skills& Qualifications
  • Candidate must beGraduate or Postgraduate (preference to commerce graduate with goodacademic and working knowledge ofTally.ERP9)
  • Prior experience in customerservice or a related field ispreferred.
  • Ability to remain calm andprofessional in challenging situations.
  • Goodcommunication skills (Hindi and English)
  • Gooddecisionmaking skills

Note: Skillhub Consulting / Business Enablers isan HR consultancy and this job has been posted on behalf ofDevshreem Solutions Private Limited

customerservice,communication,operations execution

  • Customer Support Associate

    1 day ago

    sany, India Skillhub Consulting Pvt Ltd Full time

    Business Enablers (a SkillhubConsulting subsidiary) is an HRsolutions provider that specializes in strategic HR solutions. Fromtalent acquisition to organizational development interventions andstrategic consulting were dedicated to enhancing your workforce anddriving growth.RoleDescription: DevshreemSolutions Private Limited Devshreem SolutionsPrivate...

  • Customer Support Associate

    2 months ago

    Sany, India Skillhub Consulting Pvt Ltd Full time

    Business Enablers (a SkillhubConsulting subsidiary) is an HRsolutions provider that specializes in strategic HR solutions. Fromtalent acquisition to organizational development interventions andstrategic consulting were dedicated to enhancing your workforce anddriving growth.RoleDescription:DevshreemSolutions Private LimitedDevshreem SolutionsPrivate Limited...

  • Customer Support

    2 months ago

    Sany, India Careernet Technologies Pvt Ltd Full time

    This is a technical support rolethatrequires midsized applicationtroubleshooting and support as well as a customercentricpersonality. Qualified candidatesmust have experience with phonebasedapplicationsupport strong communication andorganization skills and must pay close attention todetail.Familiarity with Windows OS/Servertroubleshooting is preferable....

  • Customer Support

    2 months ago

    sany, India Careernet Technologies Pvt Ltd Full time

    This is a technical support rolethatrequires midsized applicationtroubleshooting and support as well as a customercentricpersonality. Qualified candidatesmust have experience with phonebasedapplicationsupport strong communication andorganization skills and must pay close attention todetail.Familiarity with Windows OS/Servertroubleshooting is preferable....

  • Customer Support

    23 hours ago

    sany, India Careernet Technologies Pvt Ltd Full time

    This is a technical support rolethatrequires midsized applicationtroubleshooting and support as well as a customercentricpersonality. Qualified candidatesmust have experience with phonebasedapplicationsupport strong communication andorganization skills and must pay close attention todetail.Familiarity with Windows OS/Servertroubleshooting is...

  • Associate customer success Intern

    17 hours ago

    Sany, India Cobold Digital LLP Full time

    Overview:Join our team as an Associate Customer Success Intern and become a key player in ensuring customer satisfaction and retention. This internship role is crucial for our organization's success, where you will collaborate closely with the customer success team to provide exceptional service and support to our clients.Key Responsibilities:Assist in...

  • Customer support Manager

    18 hours ago

    Sany, India Randstad India Full time

    Job Description:Customer Support Role Management: Lead the daily support operations to ensure customers receive responsive and quality support from the organization.Plan and execute global support goals annually.Support Engineer/ Analysts Management:Build a team that embodies organizational values of support excellence, personal growth, and teamwork.Inspire...

  • Customer support Manager

    4 weeks ago

    Sany, India Randstad India Full time

    Job Description: Customer Support OperationalManagement: a.Lead day to day support operations to ensure that customers arereceiving responsive and quality support from organizational CS b. Planning and executing the global supportgoals for each year Support Engineer/ AnalystsManagement: a.Build a team that reflects organization values of...

  • Customer support Manager

    2 weeks ago

    Sany, India Randstad India Full time

    Job Description: Customer Support OperationalManagement: a.Lead day to day support operations to ensure that customers arereceiving responsive and quality support from organizational CS b. Planning and executing the global supportgoals for each year Support Engineer/ AnalystsManagement: a.Build a team that reflects organization values of...

  • Customer Service Associate

    2 months ago

    Sany, India QuidInsights Full time

    Overview:The CustomerService Associate plays a crucial role in our organization by beingthe primary point of contact for customers. They are responsiblefor addressing customer inquiries resolving issues and ensuringcustomer satisfaction. The role is vital in maintaining positivecustomer relationships and contributing to the overall success ofthe...

  • Customer Service Associate

    23 hours ago

    Sany, India QuidInsights Full time

    Overview:The CustomerService Associate plays a crucial role in our organization by beingthe primary point of contact for customers. They are responsiblefor addressing customer inquiries resolving issues and ensuringcustomer satisfaction. The role is vital in maintaining positivecustomer relationships and contributing to the overall success ofthe...

  • Customer service Associate

    3 weeks ago

    Sany, India Betterhalf.ai Full time

    OverviewThe CustomerService Associate plays a crucial role in ensuring customersatisfaction and loyalty by providing exceptional service andsupport. They are the front line of the company representing thebrand and building relationships with customers through variouscommunication channels. Their ability to effectively addresscustomer inquiries resolve issues...

  • Customer Support Representative

    2 months ago

    Sany, India Nexus Hire Full time

    Customer SupportRepresentativeOverview:TheCustomer Support Representative is a vital role within ourorganization serving as the primary point of contact for ourcustomers. This position is crucial for maintaining customersatisfaction and loyalty through the resolution of inquiries andissues. The Customer Support Representative will interface directlywith...

  • Customer Support Representative

    22 hours ago

    sany, India Nexus Hire Full time

    Customer SupportRepresentative Overview: TheCustomer Support Representative is a vital role within ourorganization serving as the primary point of contact for ourcustomers. This position is crucial for maintaining customersatisfaction and loyalty through the resolution of inquiries andissues. The Customer Support Representative will interface directlywith...

  • Customer Support Representative

    2 months ago

    sany, India Nexus Hire Full time

    Customer SupportRepresentative Overview: TheCustomer Support Representative is a vital role within ourorganization serving as the primary point of contact for ourcustomers. This position is crucial for maintaining customersatisfaction and loyalty through the resolution of inquiries andissues. The Customer Support Representative will interface directlywith...

  • Customer Support Executive

    2 months ago

    sany, India Careerschool HR Solutions Full time

    Amazing Openings at Green City BangaloreDo youSpeak Hindi Grab This OpportunityRole :Customer support executiveQualification: AnydegreeGood English communication RequiredDay shift Rotational weekoffSalary: Upto 23k CTCBonuscustomersupport,communication,hindi,english

  • Customer Support with Slovak

    1 day ago

    sany, India SmartRecruitments Full time

    Our client is an outsourcing company amarket leader in customer servicerelated services. They cooperatewith giants such as Google Ads Western Union Tik Tok and Facebookproviding exemplary assistance to customers on a dailybasis.Yourresponsibilities: Receivingincoming calls or messages from customers seeking information orneeding support in solving various...

  • Customer Support

    4 weeks ago

    Sany, India Randstad India Full time

    Customer service: Listen to customersconcerns issues and questions Resolvecustomers concerns and answer customers questions to your bestability Maintain a positive attitude andcalmly respond to customers complaintsRecommend possible products to meet the customersneeds Refer issues and questions to managersif necessary

  • Customer Support

    18 hours ago

    sany, India Randstad India Full time

    Customer service: Listen to customersconcerns issues and questions Resolvecustomers concerns and answer customers questions to your bestability Maintain a positive attitude andcalmly respond to customers complaints Recommend possible products to meet the customersneeds Refer issues and questions to managersif necessary

  • Customer Support

    4 weeks ago

    sany, India Randstad India Full time

    Customer service: Listen to customersconcerns issues and questions Resolvecustomers concerns and answer customers questions to your bestability Maintain a positive attitude andcalmly respond to customers complaints Recommend possible products to meet the customersneeds Refer issues and questions to managersif necessary