Desktop support
2 months ago
To design, organize, modify and support the organizations computer systems.
· Troubleshoot desktop hardware and software issues.
· Configurations of outlook.
· Should handle any issues related to Local Area Networks (LAN), Wide Area Networks, and
Network segments.
· Maintains operating systems, business applications, security tools, web-servers, email, laptop,
and desktop PCs.
· To optimize and lead process improvement.
· Maintain internal infrastructure requirements including, laptop and desktop computers, servers,
routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs,
WANs, and network segments.
· Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and
provide technical support when needed.
· Perform routine/scheduled audits of the systems, including all backups.
· Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion
detection systems.
RequirementsQualifications:
1 to 2 years of experience or in a similar role.
Basic understanding of networking concepts (DNS, DHCP, TCP/IP).
Strong troubleshooting and problem-solving skills.
Excellent communication and teamwork abilities.
Benefits
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