Desktop Support Technician
3 hours ago
At ZMTechnologies, we are seeking a skilled Desktop Support Technician to join our team. This role is responsible for designing, organizing, modifying, and supporting the organization's computer systems.
- Troubleshoot desktop hardware and software issues.
- Configure and maintain operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs.
- Optimize and lead process improvement initiatives.
- Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, and phones.
- Interact with the help desk and other teams to assist in troubleshooting and provide technical support when needed.
Requirements
- 1 to 2 years of experience or in a similar role.
- Basic understanding of networking concepts (DNS, DHCP, TCP/IP).
- Strong troubleshooting and problem-solving skills.
- Excellent communication and teamwork abilities.
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