Desktop Support Technician

3 hours ago


Pune, Maharashtra, India ZMTechnologies Full time
Job Description
At ZMTechnologies, we are seeking a skilled Desktop Support Technician to join our team. This role is responsible for designing, organizing, modifying, and supporting the organization's computer systems.

  • Troubleshoot desktop hardware and software issues.
  • Configure and maintain operating systems, business applications, security tools, web-servers, email, laptop, and desktop PCs.
  • Optimize and lead process improvement initiatives.
  • Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, and phones.
  • Interact with the help desk and other teams to assist in troubleshooting and provide technical support when needed.


Requirements
  • 1 to 2 years of experience or in a similar role.
  • Basic understanding of networking concepts (DNS, DHCP, TCP/IP).
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and teamwork abilities.


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