Desktop Support Specialist

5 days ago


Pune, Maharashtra, India ZMTechnologies Full time
Job Description
To design, organize, modify and support the computer systems of ZMTechnologies.

· Troubleshoot hardware and software issues related to desktops and laptops.

· Configure and maintain operating systems, business applications, security tools, web-servers, email, and network infrastructure.

· Maintain and optimize network servers, including file servers, VPN gateways, and intrusion detection systems.

· Interact with the help desk and other teams to assist in troubleshooting and provide technical support.

· Perform routine audits of the systems, including backups.

· Requirements:

1 to 2 years of experience or in a similar role.

Basic understanding of networking concepts (DNS, DHCP, TCP/IP).
Strong troubleshooting and problem-solving skills.
Excellent communication and teamwork abilities.

Benefits

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