Desktop Support Specialist
5 days ago
To design, organize, modify and support the computer systems of ZMTechnologies.
· Troubleshoot hardware and software issues related to desktops and laptops.
· Configure and maintain operating systems, business applications, security tools, web-servers, email, and network infrastructure.
· Maintain and optimize network servers, including file servers, VPN gateways, and intrusion detection systems.
· Interact with the help desk and other teams to assist in troubleshooting and provide technical support.
· Perform routine audits of the systems, including backups.
· Requirements:
1 to 2 years of experience or in a similar role.
Basic understanding of networking concepts (DNS, DHCP, TCP/IP).
Strong troubleshooting and problem-solving skills.
Excellent communication and teamwork abilities.
Benefits
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