Desktop Support Specialist

3 weeks ago


Pune, Maharashtra, India Gig Workplace Full time

At Gig Workplace, we are seeking a talented Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for delivering technical assistance for desktop-related IT support.

Key Responsibilities:

  • Deliver technical assistance for desktop-related IT support
  • Offer desk-side support to local users and provide remote assistance as needed
  • Actively monitor, track, and address customer satisfaction survey responses
  • Demonstrate expertise in Windows support, Outlook support, Active Directory, DNS, and DHCP
  • Troubleshoot operating system issues and configure Outlook settings effectively
  • Exhibit strong communication skills coupled with a solid grasp of technical knowledge


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