Desktop Support
3 months ago
**Desktop Support Engineer**
Job Location - Kharadi, Pune
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We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site and software upgrades, systems integrations, and basic IT-related issues.
To ensure success as a desktop support engineer, you should have extensive knowledge of home and office systems, good problem-solving skills, and high-level interpersonal skills. A top-class desktop support engineer provides fast and effective support for clients experiencing basic hardware and software issues.
**Desktop Support Engineer Responsibilities**:
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades. Advising on software or hardware upgrades.
- Configure and maintain routers, switches, firewalls, and other network devices
**Desktop Support Engineer Requirements**:
- Bachelor’s degree in computer science or information technology.
- Proven work experience as a desktop support engineer or support technician.
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
- Working technical knowledge of current network hardware, protocols, and Internet standards.
- Able to effectively prioritize tasks in a high-pressure environment.
- Ability to present ideas in user-friendly language.
- Ability to solve complex hardware and software issues.
- Ability to travel and work after hours when necessary.
- Excellent interpersonal skills, problem solving skills & good analytical skills.
- Good written and verbal communication skills.
**Job Types**: Full-time, Permanent, Fresher
**Benefits**:
- Paid sick time
- Provident Fund
Shift:
- Day shift
- Night shift
- Rotational shift
- US shift
Work Days:
- Monday to Friday
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 1 year (preferred)
- IT: 1 year (required)
Work Location: In person
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