Desktop Support

5 months ago


Mumbai Maharashtra, India SS Technologies Full time

Job Description - **Desktop Engineer L1/L2**

Experience: 1-3 Years

Job Responsibility:

- 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them.
- Good experience for managing desktops / Laptops / Network Printers etc.
- Configure and install local network printers also coordinate with vendors if required.
- Good communication skills
- Configuration and deployment of new desktop and laptop systems.
- Provide new hardware/software for users as approved, assist in asset tag control and inventory management.
- To support daily technical support activities for desktop, data, and server management.
- Experience with firewalls, Internet VPNs remote implementation, troubleshooting, and problem resolution.
- Addressing user tickets regarding hardware, software, and networking issues and resolve issues within given SLA.

Job Location**:Mumbai & Chennai**

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- IT: 1 year (preferred)
- total work: 1 year (preferred)

Ability to Commute:

- Mumbai, Maharashtra (required)

Work Location: In person


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