Incident Manager

At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

Job Description Proven experience in incident management within an IT service management framework Familiarity with incident management tools and systems e g ServiceNow Jira etc Strong understanding of ITIL Information Technology Infrastructure Library principles especially in the context of Incident Management Lead and coordinate the response to IT...

Dear Candidates Urgent Requirement Position - Incident Management Command Center / NOC Engineer Exp - 1 to 2 Years Salary - 2 to 4LPA Location - Hyderabad/Bangalore Role Command Center Engineer Job Responsibilities: Perform L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles. Monitoring...

Description The desired candidate should be able follow up on all client issues to identify any incidents and follow up with the respective resolution groups and have the issues investigated and fixed immediately. Candidate should be well versed with the RCA (Root Cause Analysis) process and should be comfortable reaching out to different departments...

Description The desired candidate should be able follow up on all client issues to identify any incidents and follow up with the respective resolution groups and have the issues investigated and fixed immediately. Candidate should be well versed with the RCA (Root Cause Analysis) process and should be comfortable reaching out to different departments...

Role : Major Incident ManagementKey Skills : Major Incident Management, ITSM, Good Understanding of Azure CoreNotice Period : Immediate- 15 Days Job Description :We are seeking a Major Incident Manager with expertise in Azure cloud technologies to oversee the efficient and effective management of major incidents. The ideal candidate will play a critical role...

Role Background:Tech Mahindra delivers large application maintenance support (AMS) -managed services and IT Infrastructure managed services (IMS) to many customers. As part of AMS and IMS delivery, Tech Mahindra will also implement Service Management Office (SMO) which will implement and operate ITIL best practices. This role will be part of SMO working in...

Hi All,Please find the below mentioned JD on the same.Associate Business Consultant (u4) / Sr Business Analyst (U3) (ITIL) Tech Mahindra delivers large application maintenance support (AMS) -managed services and IT Infrastructure managed services (IMS) to many customers. As part of AMS and IMS delivery, Tech Mahindra will also implement Service Management...

A proactive and knowledgeable Incident Manager with a strong background in problem management and technical support. Experienced in managing fault tickets, providing L1/L2 Application support to customers, isolating, diagnosing, reproducing, and solving technical issues, and ensuring high levels of customer satisfaction.Adept at working independently and...

A proactive and knowledgeable Incident Manager with a strong background in problem management and technical support. Experienced in managing fault tickets, providing L1/L2 Application support to customers, isolating, diagnosing, reproducing, and solving technical issues, and ensuring high levels of customer satisfaction. Adept at working independently and...

Key Skills : MIM,IM,ITIL ProcessExp : 3- 5 YearsLocation : Bangalore / Chennai/ Hyderabad/ Mumbai/ Pune/NoidaJob Description : Act as focal point for all severity 1 and business impacting major incidents reported Responsible for planning and coordinating all the activities required to perform, monitor and report on major incident management process Managing...

About Us "Quess IT Staffing is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...

The Incident Leader facilitates coordinated response to drive accelerated service restoration and minimize the impact of major incidents that disrupt systems, services, operations, and impact clients. The position requires strong collaboration, decision-making, leadership and communication skills under stressful situations. Job Description Incident...

The Incident Leader facilitates coordinated response to drive accelerated service restoration and minimize the impact of major incidents that disrupt systems, services, operations, and impact clients. The position requires strong collaboration, decision-making, leadership and communication skills under stressful situations. Job Description Incident...

Job Description: As an Operations Engineer, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve managing critical incidents and ensuring timely resolution to minimize business impact. Roles & Responsibilities: -...

Job Description: As an Operations Engineer, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve managing critical incidents and ensuring timely resolution to minimize business impact. Roles & Responsibilities: -...

Company and Job Description:Chadwick is a leading company specializing in IT Permanent and Temporary Staffing, Executive Hiring, Recruitment Process Outsourcing (RPO) Services, and Market Insight. With approvals from MSME and Start-up India, Chadwick offers innovative solutions to help organizations achieve accelerated growth.Job Role:This is a full-time...

Company Description : Chadwick is a leading provider of IT Permanent and Temporary Staffing, Leadership / Executive Hiring, Recruitment Process Outsourcing (RPO) Services, and Market Insight. With approval from both MSME and Start-up India, Chadwick is dedicated to offering innovative solutions within the industry. We help organizations achieve accelerated...

Company Description : Chadwick is a leading provider of IT Permanent and Temporary Staffing, Leadership / Executive Hiring, Recruitment Process Outsourcing (RPO) Services, and Market Insight. With approval from both MSME and Start-up India, Chadwick is dedicated to offering innovative solutions within the industry. We help organizations achieve accelerated...

: As an OperationsEngineer you will be responsible for supporting the operations andmanaging delivery for production systems and services based onoperational requirements and service agreement. Your typical daywill involve managing critical incidents and ensuring timelyresolution to minimize business impact. Roles &Responsibilities: Manage critical incidents...