Incident Management Specialist

• Candidate should understand the technologies landscapes for a large program; He will have to work along technical towers. • Candidate should have 8-12 years' experience. • Candidate should have BFSI. • Prioritize, schedule, and assign incidents & service requests to in-shift technical team members. • Ensuring effective and efficient management of...

Required Skills Process | Knowledge Management | Knowledge Repositories Behavioral | Aptitude | Tasks Related Skills Functional | IT Operations Management | Operational Procedures Process | IT Service Management | Service Desk Behavioral | Microland Skills | Customer Centricity Behavioral | Aptitude | Communication Technology | Telecom NOC Operations |...

Role : Major Incident Manager Description : The Major Incident Manager is integral to the Optum Technology Command Center's success. You'll focus on monitoring services, managing high priority issues with engaging enterprise and vendor technology teams to drive to resolution/workaround. This role will drive a variety of tasks and outcomes depending...

Role : Major Incident Manager Description : The Major Incident Manager is integral to the Optum Technology Command Center's success. You'll focus on monitoring services, managing high priority issues with engaging enterprise and vendor technology teams to drive to resolution/workaround. This role will drive a variety of tasks and outcomes depending...

Role : Major Incident ManagementKey Skills : Major Incident Management, ITSM, Good Understanding of Azure CoreNotice Period : Immediate- 15 Days Job Description :We are seeking a Major Incident Manager with expertise in Azure cloud technologies to oversee the efficient and effective management of major incidents. The ideal candidate will play a critical role...

Role : Major Incident ManagementKey Skills : Major Incident Management, ITSM, Good Understanding of Azure CoreNotice Period : Immediate- 15 Days Job Description :We are seeking a Major Incident Manager with expertise in Azure cloud technologies to oversee the efficient and effective management of major incidents. The ideal candidate will play a critical role...

Key Skills : MIM,IM,ITIL ProcessExp : 3- 5 YearsLocation : Bangalore / Chennai/ Hyderabad/ Mumbai/ Pune/NoidaJob Description :- Act as focal point for all severity 1 and business impacting major incidents reported- Responsible for planning and coordinating all the activities required to perform, monitor and report on major incident management process-...

Key Skills : MIM,IM,ITIL ProcessExp : 3- 5 YearsLocation : Bangalore / Chennai/ Hyderabad/ Mumbai/ Pune/NoidaJob Description :- Act as focal point for all severity 1 and business impacting major incidents reported- Responsible for planning and coordinating all the activities required to perform, monitor and report on major incident management process-...

About the job:We are looking for a highly experienced information security professional to help leading one of the clusters of Synergistic Security Operation Center to monitor security alerts, respond and remediate detected issues, and work with the Incident Management process to remove threats and vulnerabilities within the organization and to assist the...

We are looking for a proficient Collaboration Specialist who is well-versed in Microsoft365 Management to join our team. As a Collaboration Specialist, you will be responsible for managing and maintaining Microsoft Exchange Online, Teams, SharePoint, and OneDrive. You will be expected to be an expert in Office 365 technologies and be able to handle O365...

Primary Responsibilities:A Tech support Engineer is responsible for the availability, performance, monitoring, and incident response, among other things, of the platforms and services that our company runs and owns.We must make sure that everything that goes to production complies with a set of general requirements like diagrams, dependencies of other...

Summary A Specialist/Sr. Specialist, will act as a liaison, and resolve any Safety concerns that employees availing the commute facility might face, with accuracy and efficiency in our Centralised Safety Centre. The best Specialist/Sr. Specialists are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. You are...

As an Incident Manager, Incident/Problem management, provide Awareness and accompany end-users in the Extended Enterprise environment.Activities to be followed:· Focal point for the customer· Lead the constant improvement of the team through:o Global continuous improvement to meet the objectives.o Update of the knowledge base and ensure adequate...

Job Description SummaryResponsible for hunting, detecting and responding to digital security threats. Demonstrates technical leadership abilities and strong comprehension of malware, emerging threats and calculating risk.Job DescriptionEssential Responsibilities:• Specialize in network-centric analysis (NSM), host-centric analysis (live response, digital...

Job Description Summary Responsible for hunting, detecting and responding to digital security threats. Demonstrates technical leadership abilities and strong comprehension of malware, emerging threats and calculating risk. Job Description Essential Responsibilities: • Specialize in network-centric analysis (NSM), host-centric analysis (live...

Job Description Summary Responsible for hunting, detecting and responding to digital security threats. Demonstrates technical leadership abilities and strong comprehension of malware, emerging threats and calculating risk. Job Description Essential Responsibilities: • Specialize in network-centric analysis (NSM), host-centric analysis (live...

Job Description :Key Responsibilities :1. Issue Resolution : Diagnose and resolve technical issues related to the PAS product, including software bugs, user operation errors, and compatibility issues.2. Customer Support : Deliver prompt and accurate support via phone, email, chat, or in-person, ensuring a positive customer experience.3. Technical Escalation...

Job Description We are looking for a proficient Collaboration Specialist who is well-versed in Microsoft365 Management to join our team. As a Collaboration Specialist, you will be responsible for managing and maintaining Microsoft Exchange Online, Teams, SharePoint, and OneDrive. You will be expected to be an expert in Office 365 technologies and be able to...

Job Description SummaryResponsible for hunting, detecting and responding to digital security threats. Demonstrates technical leadership abilities and strong comprehension of malware, emerging threats and calculating risk.Job DescriptionEssential Responsibilities:• Specialize in network-centric analysis (NSM), host-centric analysis (live response, digital...

Role : Mainframe Storage Engineer. As a Mainframe Storage Engineer on the zSeries Mainframe , need to be technical authority in the area.This is a hands-on role where the resource need configure and maintain products and services according to Group standards and policies, plus assist with the delivery of projects within z/Storage environments this includes...