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Critical Incident Management
3 weeks ago
: As an Operations Engineer, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve managing critical incidents and ensuring timely resolution to minimize business impact. Roles & Responsibilities: - Manage critical incidents and ensure timely resolution to minimize business impact. - Collaborate with cross-functional teams to identify and resolve issues related to production systems and services. - Develop and maintain operational procedures and documentation. - Provide technical support and guidance to junior team members. - Participate in on-call rotation to provide 24x7 support for production systems and services. Professional & Technical Skills: - Must To Have Skills: Strong experience in Critical Incident Management. - Good To Have Skills: Experience in Cloud Support, Application Support, and Incident Management tools. - Solid understanding of ITIL processes and best practices. - Experience in managing and supporting production systems and services. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Critical Incident Management. - The ideal candidate will possess a strong educational background in Computer Science, Information Technology, or a related field.
Requirements
As an Operations Engineer, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve managing critical incidents and ensuring timely resolution to minimize business impact. Roles & Responsibilities: - Manage critical incidents and ensure timely resolution to minimize business impact. - Collaborate with cross-functional teams to identify and resolve issues related to production systems and services. - Develop and maintain operational procedures and documentation. - Provide technical support and guidance to junior team members. - Participate in on-call rotation to provide 24x7 support for production systems and services. Professional & Technical Skills: - Must To Have Skills: Strong experience in Critical Incident Management. - Good To Have Skills: Experience in Cloud Support, Application Support, and Incident Management tools. - Solid understanding of ITIL processes and best practices. - Experience in managing and supporting production systems and services. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. Additional Information: - The candidate should have a minimum of 5 years of experience in Critical Incident Management. - The ideal candidate will possess a strong educational background in Computer Science, Information Technology, or a related field.
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Critical Incident Management
1 month ago
Bengaluru, India 2coms Full time: As an OperationsEngineer you will be responsible for supporting the operations andmanaging delivery for production systems and services based onoperational requirements and service agreement. Your typical daywill involve managing critical incidents and ensuring timelyresolution to minimize business impact. Roles &Responsibilities: Manage critical incidents...
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Critical Incident Management
2 months ago
Bengaluru, India 2coms Full time: As an Operations Engineer, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve managing critical incidents and ensuring timely resolution to minimize business impact. Roles & Responsibilities: - Manage critical...
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Critical Incident Management
3 weeks ago
Bengaluru, India 2coms Full time: As an Operations Engineer, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve managing critical incidents and ensuring timely resolution to minimize business impact. Roles & Responsibilities: - Manage critical...
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Incident Manager
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Bengaluru, Karnataka, India Capgemini Full timeJob Description Proven experience in incident management within an IT service management framework Familiarity with incident management tools and systems e g ServiceNow Jira etc Strong understanding of ITIL Information Technology Infrastructure Library principles especially in the context of Incident Management Lead and coordinate the response to IT...
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Incident Manager
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Bengaluru, India BETSOL Full timeDescriptionThe desired candidate should be able follow up on all client issues to identify any incidents and follow upwith the respective resolution groups and have the issues investigated and fixed immediately. Candidateshould be well versed with the RCA (Root Cause Analysis) process and should be comfortable reachingout to different departments to gather...
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Incident Manager
1 month ago
Bengaluru, India BETSOL Full timeDescription The desired candidate should be able follow up on all client issues to identify any incidents and follow up with the respective resolution groups and have the issues investigated and fixed immediately. Candidate should be well versed with the RCA (Root Cause Analysis) process and should be comfortable reaching out to different departments...
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Incident Manager
3 weeks ago
Bengaluru, India BETSOL Full timeDescription The desired candidate should be able follow up on all client issues to identify any incidents and follow up with the respective resolution groups and have the issues investigated and fixed immediately. Candidate should be well versed with the RCA (Root Cause Analysis) process and should be comfortable reaching out to different departments...
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Bengaluru, Karnataka, India Iron Mountain Full timeAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...
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Bengaluru, Karnataka, India Iron Mountain Full timeAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...
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Bengaluru, India Iron Mountain Full timeAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...
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