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Incident Management Specialist
1 week ago
Chadwick is a leading company specializing in IT Permanent and Temporary Staffing, Executive Hiring, Recruitment Process Outsourcing (RPO) Services, and Market Insight. With approvals from MSME and Start-up India, Chadwick offers innovative solutions to help organizations achieve accelerated growth.
Job Role:
- This is a full-time position as an Incident Management Specialist at Chadwick.
- The Incident Management Specialist will handle day-to-day incidents, offer technical support, and collaborate with the team to troubleshoot issues. The position is based in Bengaluru and requires onsite presence.
Qualifications:
- 7-10 years of experience in Incident and Problem management.
- Strong skills in incident and problem management.
- Outstanding analytical abilities.
- Experience in providing technical assistance.
- Effective communication skills.
- Capability to work in a team and engage in collaboration.
- Familiarity with ITIL processes is a plus.
- Relevant certifications in incident management are advantageous.
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