Guest Service Associate

4 weeks ago


Khopoli, India AccorHotel Full time
Job Description

GSA-Housekeeping 
You are at the heart of the hotel As a GSA- Housekeeping , you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What you will be doing:

  • Clean all assigned guestrooms to standard
  • Take initiative to add a personalized experience for the guest
  • Take ownership of guests’ privacy and belongings, while ensuring exceptional service
  • Clean and maintain areas of responsibility according to standards and procedures 
  • Replenish guest supplies and ensure that guests requests are promptly attended to Report damage or malfunction in hotel rooms/areas to Supervisor
  • Maintain equipment in a proper state of cleanliness
  • Maintain a section room report as well as a daily productivity report

Array

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