Laundry Associate

Company Description
**Why work for Accor?**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

**Job Description**:
**Prime Function**:

- To check & mark the linen as per specifications.
- Iron linen or garments, using hand iron or pressing machine based on the quality and texture of the same.
- Responsible for washing hotel linen, uniforms and guest laundry.
- Sort and examine the linen or garments to be processed according to colour, fabric, dirt content and cleaning technique required.
- Ensure that all the Standard Operating Procedures set for the Laundry department are adhered to.
- Any matter which may affect the interests of **the hotel **should be brought to the attention of the Management.

**Key Responsibilities**:
**Financial**
- Carry out routine inventories of linen and operating supplies as instructed by team leaders.
- Ensure no wastage / spoilage of supplies and amenities
- Use of all equipment in a correct manner to prevent any damage

**Operational**
- Ensure that all linen is tagged as per the guidelines and standards.
- Ensure to check for any valuables or any other items before processing the linen or garments and report the same as per procedure.
- Adhere to the linen classification procedure.
- Check the equipment from time to time to ensure operative effectiveness and report any non-compliance.
- Ensure that the equipment is never left on switch on mode, when unattended.
- Ensure that equipment is maintained as per guidelines, to prevent soiling of linen.
- Ensure quality in all aspects of work.
- Ensure to report any malfunctioning of the equipment to the Laundry Supervisor.
- To iron the linen, employee uniforms and guest linen as per the standard procedures.
- Ensure that the equipment is never left on switch on mode, when unattended.
- Ensure that equipment is maintained as per guidelines, to prevent soiling of linen.
- Ensure that all items are delivered without any stains and any damages are reported to the Supervisor as per process.
- Sort laundry items by kind, colour, and heavy soiled, medium soiled, light soiled and separate dry cleaning from laundry items.
- Load proper number of items and quantity or weight into washing machines, add detergents or chemicals as required and ensure to operate the machine carefully.
- Ensure to remove stains from the items using the proper stain removers and according to the standard procedures.
- Examine laundered items to ensure cleanliness
- Handle additional responsibilities as and when delegated by Management.

**Personnel**
- Follow all policies of the organization.
- Attend all trainings as per training calendar.
- Follow organizational grooming standards.
- ** Ensuring redressal of any associate complaints / issues**

**Hygiene / Personal safety / Environment**:

- Ensures that the workplace and storage areas remain clean and tidy
- Respects the instructions and safety guidelines for the equipment (s)he uses
- Applies the hotel's security regulations (in case of fire etc)
- Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Novotel ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme.