Female Front Office Receptionist

4 weeks ago

Sany, India Medico Hire Full time
FemaleFront Office Receptionist Vellore Tamilnadu Job Requirements The ideal candidate forthis position will succeed in this role if they have both knowledgeand technical depth about the company and the industry.This isessential as they will be a central person in the decision makingprocess working with multiple individuals across different teamswhen necessary. As a result they will also be overseeing specificpersonnel. Roles and Responsibilities: A front office executive isresponsible for attending the incoming calls responding to them andtransferring the call to the appropriate department Scheduling theappointments at the correct time and with the correct doctorListening to clients and communicating in a positive and confidentmanner with those over the phone or clients in the reception areaHandling billing and detailing client invoices Collecting paymentto ensure the practice turns a profit so everyone gets paid Copyingfaxing and emailing documents between clinics hospitals andpatients Ensure availability of treatment needed for the patientand file and retrieve patient records. Coordinate with operationsteam for assisting the patients need. Being pleasant andapproachable They make appropriate and timely scheduledappointments of patients with correct doctors. The staff must havetime management skills as patients dont like to wait unnecessarilyfor doctors consultation. Reaching out to patients about theirappointments and doing regular followup phone calls is also a keyrole of front office staff. This is a very important gesture thatmakes an institute stand out in terms of reputation. Helpdistressed and anxious patients and respond to emergencies.Screening of patient information and insurance eligibility to avoidclaim rejections & denials. Front office staff must be reliablein terms of flexibility and adaptation according to new situations.There is a whole lot more that goes into making a hospital a greatplace to work and even better place for clients to visit andensuring things run smoothly and efficiently from the moment thedoors open. Neat and professional appearance as it maintainsprofessionalism Disciplined and Punctual Speak multiple languagesespecially in the regional language where the hospital orhealthcare institute is based Strong interpersonal skills workingwith the team and getting along with a variety of different peopleMultitasking capabilities and organizational abilities WorkExperience Educational Qualification: MBA / MHA / MHM Experience:upto 5 years Candidate must have good communication skills.Excellent interpersonal skill Customer oriented approach Must needadhere grooming standards of the organizations. Microsoft Office(Outlook Excel Word PowerPoint etc.) Organized

Thanks &Regards

Shida

Managing Director(HealthcareRecruitment)

Medico Hire .

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