Front Office Executive

2 weeks ago


sany, India Vatatree Consulting Full time
Position : Front OfficeExecutivePositionOverview:The Front office executive is acritical member of the clinic operations team.There is awholelot more that goes into making a clinica great place to work and even better place forpatientsto visit and ensuring things runsmoothly and efficiently.The ideal candidate will possessadeep understanding of the healthcare domaincoupled with a passion forchildrenswellbeing to drive sales and zerobilling errors.KeyResponsibilities:1. A front office executiveis responsible for attending the incoming callsrespondingto them and transferring the callto the appropriate department2. Schedulingthe appointments at the correct time and with the correctdoctor3. Listening to clients andcommunicating in a positive and confident mannerwiththose over the phone or clients in thereception area4. Handling billing anddetailing client invoices5. Copying Printingand emailing documents between clinics hospitals andpatientsRequiredQualifications: Diploma / Bachelors degreeany discipline Patient facing &Billing experience in a healthcare setting(pediatric units)likehospital orclinic. Excellent communication andinterpersonal skills including the ability toworkeffectively with patients families andother healthcare professionals. Ability towork under pressure and in a fastpacedenvironment. Strong critical thinking andproblemsolving skills. Ability to workindependently and as a part of a dynamicteam.
PreferredSkills: Familiarity with electronicsystemsProficiency in excel & wordAbility to use CRM tools for tracking leads and salesprogress.

immunisationprotocol,documentation,inventory management,interpersonalskills,healthcare technology systems,communication,schedulingappointments,billing experience,patient facing experience,wordproficiency,patient safety,crm tools,communicationskills,healthcare,patient interaction,treatment,criticalthinking,clinic,electronic health records,children,nursing,excelproficiency,minorprocedures,problem-solving



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