Female Receptionist for Hospital

3 weeks ago

sany, India Medico Hub Solution Full time
Overview The FemaleReceptionist plays a crucial role in the hospital as the firstpoint of contact for patients visitors and staff. They areresponsible for creating a positive first impression and ensuringsmooth operations at the front desk.KeyResponsibilities
  • Greeting andassisting patients and visitors in a professional and courteousmanner
  • Answering phone calls taking messagesand transferring calls to the appropriatestaff
  • Scheduling appointments and managingappointment calendars
  • Handling patientregistrations and verifying insuranceinformation
  • Ensuring cleanliness and tidinessof the reception area
  • Handling and resolvingpatient inquiries and complaints
  • Coordinatingwith medical staff and other departments asneeded
  • Assisting with administrative tasks suchas data entry filing andcorrespondence
  • Maintaining confidentiality ofpatient information and following HIPAAguidelines
  • Managing and distributing incomingand outgoing mail
  • Assisting with billing andpayment processing
  • Monitoring and orderingoffice and medical supplies
  • Providing supportduring emergencies and evacuationprocedures
  • Adhering to hospital policies andprocedures
  • Collaborating with the healthcareteam to ensure efficient patientflow
RequiredQualifications
  • High school diploma orequivalent
  • Prior experience in a medical orhealthcare setting
  • Excellent communication andinterpersonal skills
  • Proficient in using officeequipment and computer systems
  • Strongorganizational and multitaskingabilities
  • Knowledge of medical terminology andinsurance processes
  • Ability to maintaincomposure in highpressure situations
  • Attentionto detail and accuracy in data entry andrecordkeeping
  • Customer serviceoriented mindsetwith a friendly and empatheticapproach
  • Commitment to upholding patientconfidentiality and privacy
  • Flexibility to workshifts including weekends andholidays
  • Professional appearance anddemeanor
  • Familiarity with electronic healthrecords systems
  • Basic understanding of medicalbilling and coding
  • Ability to work effectivelyin a teamenvironment

Contact

record-keeping,dataentry,multitasking,customer service,organization,patientconfidentiality,computer systems,insurance processes,organizationalskills,electronic health records systems,medical terminology,officeequipment,communication,teamwork,medical coding,medicalbilling,interpersonal skills

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