Sr ManagerAGM

2 weeks ago

Sany, India ADI Group Full time

About Client :Incorporated in 1993 Client has pioneered Soft Skills training inIndia spanning industries such as Aviation Hospitality Travel andCustomer Service and has consequently transformed countless careersin the process.
Bearing witness to its excellence Clienthas appeared for Eight years in The Limca Book of Records for theHighest Placement track records besides other achievements. Clientis an approved training partner of NSDC & THSC. Also has atieup with Air India for its unique InFlight Familiarizationprogram.

Job TitleSR MANAGER / AGM RETENTION
IndustryExposure Required : Experience in Retention Department in anEducational Institute/Organization.
LevelM3
Function:Retention
Minimum EducationBA / B Com / B Sc/ MBA
WorkExperience : 10 years 15Years
Age Range 35 years 45Years
GenderFemale

JobResponsibilities

  • 1.Call dropout students and meet them and their parents forcounseling.
  • 2. Understand the concerns of theStudent/Parent for dropout.
  • 3. Follow upregularly with Student/Parents to retainthem.
  • 4. Discuss with Centre Operations Manager/ HOD (Head of Department) and provide solution to retain thestudent.
  • 5. Have House calls fixed to meetparents.
  • 6. Achieve RetentionTargets.
  • 7. Prepare Daily Reports onRetention.



FunctionalReporting to Functional Head CustomerCare

Administrative Reporting toDirector

Remote Work :

No