Customer Relationship Manager
2 months ago
- Build and maintainstrong longlasting customer relationships
- Actas the main point of contact for clients and address theirinquiries and concerns promptly
- Develop andexecute strategies to enhance customer experience andsatisfaction
- Collaborate with sales andmarketing teams to identify opportunities for business growthwithin the customer base
- Monitor customeraccounts and conduct regular performancereviews
- Handle customer complaints and resolveissues to ensure customer retention
- Preparereports on account status sales targets and customerfeedback
- Proactively reach out to customers togather feedback and provide support
- Upsellproducts and services to existing clients to maximizerevenue
- Stay updated on industry trends andbest practices in customer relationshipmanagement
- Bachelors degree inBusiness Administration Marketing or a relatedfield
- Proven experience in customerrelationship management or a similarrole
- Strong understanding of customer serviceprinciples and practices
- Excellentcommunication and interpersonal skills
- Abilityto effectively manage multiple accounts and prioritizetasks
- Demonstrated success in meeting salestargets and KPIs
- Proficiency in CRM softwareand MS Office particularly Excel
- Solidnegotiation and problemsolvingabilities
- Analytical mindset with the abilityto interpret data and make datadrivendecisions
- Highly organized anddetailoriented
- Ability to work well underpressure and adapt to changes in a fastpacedenvironment
- Proactive and resultsdrivenapproach to customer relationshipmanagement
- Relevant certifications in customerservice or sales is aplus
interpersonalskills,problem-solving,ms office,analyticalmindset,communication,negotiation,proactive,customerservice,results-driven,customer relationship management,crmsoftware,sales,crm,management
-
Customer Relationship Manager
4 weeks ago
New Delhi, India NGO PARTNERS Full timeOverview The Customer Relationship Manager plays a crucial role in fostering positive relationships with clients and ensuring their satisfaction. This position is vital to the organizations success as it directly impacts customer retention loyalty and overall business growth. Key responsibilitiesBuild and maintain strong longlasting customer relationshipsAct...
-
Customer Relationship Manager
2 months ago
New Delhi, India NGO PARTNERS Full timeOverviewThe Customer Relationship Manager plays a crucial role in fostering positive relationships with clients and ensuring their satisfaction. This position is vital to the organizations success as it directly impacts customer retention loyalty and overall business growth.Key responsibilitiesBuild and maintain strong longlasting customer relationshipsAct...
-
Customer Relationship Manager
1 month ago
new delhi, India NGO PARTNERS Full timeOverviewThe Customer Relationship Manager plays a crucial role in fostering positive relationships with clients and ensuring their satisfaction. This position is vital to the organizations success as it directly impacts customer retention loyalty and overall business growth.Key responsibilitiesBuild and maintain strong longlasting customer relationshipsAct...
-
Customer Relationship Manager
4 weeks ago
new delhi, India NGO PARTNERS Full timeOverview The Customer Relationship Manager plays a crucial role in fostering positive relationships with clients and ensuring their satisfaction. This position is vital to the organizations success as it directly impacts customer retention loyalty and overall business growth.Key responsibilities Build and maintain strong longlasting customer relationships...
-
Customer Relationship Manager
4 weeks ago
New Delhi, India Highfly Sourcing Full timeWe are looking for a skilled CRM Specialist to manage and enhance client relationships, ensuring a smooth and supportive experience throughout the visa and immigration process. In this role, you will be responsible for implementing CRM strategies, managing customer interactions, and ensuring client satisfaction. The ideal candidate will have a strong...
-
Customer Relationship Manager
4 weeks ago
new delhi, India Highfly Sourcing Full timeWe are looking for a skilled CRM Specialist to manage and enhance client relationships, ensuring a smooth and supportive experience throughout the visa and immigration process. In this role, you will be responsible for implementing CRM strategies, managing customer interactions, and ensuring client satisfaction. The ideal candidate will have a strong...
-
Customer Relationship Manager
4 weeks ago
New Delhi, India Techify Solutions Full timeJob Title: Customer Success ManagerEmployment Type: FulltimeExperience Level: MidSenior LevelIndustry: CRM & Loyalty Management SoftwareJob Overview:Candidate works as Customer Success at LoMoSo you will be the key point of contact for ourclients helping them achieve their business goals through the successful use of our CRM andloyalty management platform....
-
Customer Relationship Manager
2 months ago
New Delhi, India Techify Solutions Full timeJob Title: Customer Success Manager Employment Type: Fulltime Experience Level: MidSenior Level Industry: CRM & Loyalty Management Software Job Overview: Candidate works as Customer Success at LoMoSo you will be the key point of contact for ourclients helping them achieve their business goals through the successful use of our CRM andloyalty...
-
Customer Relationship Manager
1 month ago
new delhi, India Techify Solutions Full timeJob Title: Customer Success Manager Employment Type: Fulltime Experience Level: MidSenior Level Industry: CRM & Loyalty Management Software Job Overview: Candidate works as Customer Success at LoMoSo you will be the key point of contact for ourclients helping them achieve their business goals through the successful use of our CRM andloyalty...
-
Customer Relationship Manager
4 weeks ago
new delhi, India Techify Solutions Full timeJob Title: Customer Success Manager Employment Type: Fulltime Experience Level: MidSenior Level Industry: CRM & Loyalty Management Software Job Overview: Candidate works as Customer Success at LoMoSo you will be the key point of contact for ourclients helping them achieve their business goals through the successful use of our CRM...
-
Customer Relationship Manager
4 weeks ago
New Delhi, India Highfly Sourcing Full timeWe are looking for a skilled CRM Specialistto manage and enhance client relationships, ensuring a smooth andsupportive experience throughout the visa and immigration process.In this role, you will be responsible for implementing CRMstrategies, managing customer interactions, and ensuring clientsatisfaction. The ideal candidate will have a strong background...
-
Customer Relationship Management Manager
4 days ago
new delhi, India Ekaya Banaras Full timeWe are looking for a motivated and diligent Customer Relationship Manager to join our E-commerce marketing team.To be successful as a CRM, you should be able to build relationships with online clients, understand client needs and strategise for them. The candidate should be competitive and an innovative thinker.Responsibilities :● Manage abandoned cart...
-
Customer Relationship Management Manager
4 days ago
new delhi, India Ekaya Banaras Full timeWe are looking for a motivated and diligent Customer Relationship Manager to join our E-commerce marketing team. To be successful as a CRM, you should be able to build relationships with online clients, understand client needs and strategise for them. The candidate should be competitive and an innovative thinker. Responsibilities : ● Manage abandoned...
-
Customer Relationship Management Manager
4 days ago
New Delhi, India Ekaya Banaras Full timeWe are looking for a motivated and diligent Customer Relationship Manager to join our E-commerce marketing team.To be successful as a CRM, you should be able to build relationships with online clients, understand client needs and strategise for them. The candidate should be competitive and an innovative thinker.Responsibilities :● Manage abandoned cart...
-
Customer relationship management manager
4 days ago
New Delhi, India Ekaya Banaras Full timeWe are looking for a motivated and diligent Customer Relationship Manager to join our E-commerce marketing team.To be successful as a CRM, you should be able to build relationships with online clients, understand client needs and strategise for them. The candidate should be competitive and an innovative thinker.Responsibilities :● Manage abandoned cart...
-
Customer Relationship Manager
2 months ago
New Delhi, India Techify Solutions Full timeJob Title: CustomerSuccess ManagerEmployment Type:Fulltime ExperienceLevel: MidSenior LevelIndustry: CRM & Loyalty ManagementSoftware JobOverview: Candidateworks as Customer Success at LoMoSo you will be the key point ofcontact for ourclients helping them achieve their business goalsthrough the successful use of our CRM andloyalty managementplatform. You...
-
Customer Relationship Management Manager
19 hours ago
new delhi, India Ekaya Banaras Full timeWe are looking for a motivated and diligent Customer Relationship Manager to join our E-commerce marketing team. To be successful as a CRM, you should be able to build relationships with online clients, understand client needs and strategise for them. The candidate should be competitive and an innovative thinker. Responsibilities : ● Manage abandoned cart...
-
Customer Relationship Management Manager
5 days ago
New Delhi, India Ekaya Banaras Full timeWe are looking for a motivated and diligent Customer Relationship Manager to join our E-commerce marketing team. To be successful as a CRM, you should be able to build relationships with online clients, understand client needs and strategise for them. The candidate should be competitive and an innovative thinker. Responsibilities : ● Manage...
-
Customer Relationship Management Manager
4 days ago
New Delhi, India Ekaya Banaras Full timeWe are looking for a motivated and diligent Customer Relationship Manager to join our E-commerce marketing team. To be successful as a CRM, you should be able to build relationships with online clients, understand client needs and strategise for them. The candidate should be competitive and an innovative thinker. Responsibilities : ● Manage abandoned cart...
-
Customer Relationship Management Manager
5 days ago
New Delhi, India Ekaya Banaras Full timeWe are looking for a motivated and diligent Customer Relationship Manager to join our E-commerce marketing team.To be successful as a CRM, you should be able to build relationships with online clients, understand client needs and strategise for them. The candidate should be competitive and an innovative thinker.Responsibilities:● Manage abandoned cart...
