Customer Relationship Management Manager
4 days ago
Responsibilities :● Manage abandoned cart queries that we receive on our e-commerce platform.● Understanding online client requirements and showcase products to convert sales.● Timely communication to clients by Whatsapp, telephone or email conversation with afocus on customer service, relationship building and sale conversions via the website.● Call existing online customers and close the issues, if any, in coordination with the salesteam.● Collecting customer requirements and user feedback to share with the team.● Develop a personalized communication strategy for our online clients to ensure they have aseamless experience right from order query to placing the order and order being deliveredto the client.● Evaluate digital journeys across channels in order to improve conversion.● The candidate will be working closely with our production team to ensure online ordersare produced and delivered in a timely manner.
Requirements :● Preferred 3-5 years’ experience in fashion CRM.● Excellent English communication skills, both verbal and written.● Good organizational skills and the ability to multitask.● Exceptional customer service and relationship building skills.● Strong listening and sales skills.● Ability and orientation to drive higher business for the brand.Location : DelhiInterested candidates can share their resume on - Us :
Ekaya Banaras is a handloom, bespoke luxury brand based in New Delhi, Mumbai, Hyderabad & Ahmedabad. Our brand brings forth the finest work of Banarasi art from the Indian craftsman’s repertoire led by one of the country's best-known families renowned for preserving the tradition of Banarasi textiles for over four generations.
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Relationship Manager
5 days ago
new delhi, India GA Capital Management Full timeWho we are? GA Group of Companies comprises of Capital Markets, Insurance, Ed-Tech, Software Development and Fashion Businesses. GA Capital Management Private Limited is a capital management company, part of GA Group of companies’ Capital Markets business, headquartered in Hyderabad, with footprints across metro cities (Chennai, Bangalore, Mumbai, Delhi,...
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Relationship Manager
5 days ago
new delhi, India GA Capital Management Full timeWho we are?GA Group of Companies comprises of Capital Markets, Insurance, Ed-Tech, Software Development and Fashion Businesses.GA Capital Management Private Limited is a capital management company, part of GA Group of companies’ Capital Markets business, headquartered in Hyderabad, with footprints across metro cities (Chennai, Bangalore, Mumbai, Delhi,...
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Relationship manager
5 days ago
New Delhi, India GA Capital Management Full timeWho we are?GA Group of Companies comprises of Capital Markets, Insurance, Ed-Tech, Software Development and Fashion Businesses.GA Capital Management Private Limited is a capital management company, part of GA Group of companies’ Capital Markets business, headquartered in Hyderabad, with footprints across metro cities (Chennai, Bangalore, Mumbai, Delhi,...
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Relationship Manager
5 days ago
New Delhi, India GA Capital Management Full timeWho we are?GA Group of Companies comprises of Capital Markets, Insurance, Ed-Tech, Software Development and Fashion Businesses.GA Capital Management Private Limited is a capital management company, part of GA Group of companies’ Capital Markets business, headquartered in Hyderabad, with footprints across metro cities (Chennai, Bangalore, Mumbai, Delhi,...
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Relationship Manager
5 days ago
New Delhi, India GA Capital Management Full timeWho we are?GA Group of Companies comprises of Capital Markets, Insurance, Ed-Tech, Software Development and Fashion Businesses.GA Capital Management Private Limited is a capital management company, part of GA Group of companies’ Capital Markets business, headquartered in Hyderabad, with footprints across metro cities (Chennai, Bangalore, Mumbai, Delhi,...
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Customer Relationship Manager
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new delhi, India Highfly Sourcing Full timeWe are looking for a skilled CRM Specialist to manage and enhance client relationships, ensuring a smooth and supportive experience throughout the visa and immigration process. In this role, you will be responsible for implementing CRM strategies, managing customer interactions, and ensuring client satisfaction. The ideal candidate will have a strong...
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new delhi, India Techify Solutions Full timeJob Title: Customer Success Manager Employment Type: Fulltime Experience Level: MidSenior Level Industry: CRM & Loyalty Management Software Job Overview: Candidate works as Customer Success at LoMoSo you will be the key point of contact for ourclients helping them achieve their business goals through the successful use of our CRM andloyalty...
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new delhi, India Techify Solutions Full timeJob Title: Customer Success Manager Employment Type: Fulltime Experience Level: MidSenior Level Industry: CRM & Loyalty Management Software Job Overview: Candidate works as Customer Success at LoMoSo you will be the key point of contact for ourclients helping them achieve their business goals through the successful use of our CRM...
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Customer Relationship Management Manager
4 days ago
new delhi, India Ekaya Banaras Full timeWe are looking for a motivated and diligent Customer Relationship Manager to join our E-commerce marketing team. To be successful as a CRM, you should be able to build relationships with online clients, understand client needs and strategise for them. The candidate should be competitive and an innovative thinker. Responsibilities : ● Manage abandoned...
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Customer Relationship Management Manager
4 days ago
New Delhi, India Ekaya Banaras Full timeWe are looking for a motivated and diligent Customer Relationship Manager to join our E-commerce marketing team.To be successful as a CRM, you should be able to build relationships with online clients, understand client needs and strategise for them. The candidate should be competitive and an innovative thinker.Responsibilities :● Manage abandoned cart...
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New Delhi, India NGO PARTNERS Full timeOverviewThe CustomerRelationship Manager plays a crucial role in fostering positiverelationships with clients and ensuring their satisfaction. Thisposition is vital to the organizations success as it directlyimpacts customer retention loyalty and overall businessgrowth.KeyresponsibilitiesBuild and maintainstrong longlasting customer relationshipsActas the...
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Customer Relationship Manager
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New Delhi, India Highfly Sourcing Full timeWe are looking for a skilled CRM Specialistto manage and enhance client relationships, ensuring a smooth andsupportive experience throughout the visa and immigration process.In this role, you will be responsible for implementing CRMstrategies, managing customer interactions, and ensuring clientsatisfaction. The ideal candidate will have a strong background...
