Customer Relationship Manager

4 weeks ago


New Delhi, India Highfly Sourcing Full time

We are looking for a skilled CRM Specialistto manage and enhance client relationships, ensuring a smooth andsupportive experience throughout the visa and immigration process.In this role, you will be responsible for implementing CRMstrategies, managing customer interactions, and ensuring clientsatisfaction. The ideal candidate will have a strong background incustomer relationship management, excellent communication skills,and a solid understanding of the visa and immigrationsector.

KeyResponsibilities:

  • Developand manage client relationships, ensuring a seamless customerexperience.
  • Implement and optimize CRMstrategies to improve client interactions andsatisfaction.
  • Monitor and analyze clientfeedback to enhance the immigration and visaprocess.
  • Collaborate with cross-functionalteams to ensure a consistent and efficient servicedelivery.
  • Maintain a deep understanding of visaand immigration regulations and processes to support clientneeds.

If you have a passion forcustomer service and expertise in the visa and immigration field,this role is an exciting opportunity to contribute to our missionof providing excellent client experiences.



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