Customer Advisor with Spanish language

3 weeks ago


Sany, India SmartRecruitments Full time
Our client is a world s leading outsourcingcompany providing services related to customer/technical supportand content moderation. Since its establishment they haveconsistently and successfully fulfilled their mission of creatinginclusive and differentiated teams of experts providing help forcustomers across many other professionaldomains.
Project:Youwill be responsible for providing excellent customer supportservice to Spanish speaking clients. You will be the first point ofcontact for customers and will handle a variety of tasks includinganswering questions resolving issues and providingsupport.
Whatyou will bedoing:
  • Management ofincoming calls and email
  • Identify and assesscustomers needs to achieve satisfaction
  • Provideaccurate valid and complete information by using the rightmethods/tools
  • Follow communication proceduresguidelines andpolicies

Requirements:
  • Fluencyin Spanish language (must be C1)
  • Communicativelevel of English language (B2)
  • You live inAthens Greece or you are ready to relocate toGreece
  • Ability to communicate clearly andeffectively

Whatwe offer:
  • Basesalary: 1045 gross per 14 months
  • PerformanceBonus of: up to 160 gross per month
  • Full time(40h/week) fixedterm Greek employment contract in accordance withGreek labor law
  • Holidays (weekends) are paidhigher (according to the Greek law)
  • Healthpackage

Amazingrelocation support for those wanting to relocate toGreece:
  • Paid flightticket to Athens
  • Airporttaxi
  • 2 weeks free hotelstay
  • Assistance with finding anapartment

Note:We require EU citizenship or full rights to work inGreece

spanish,english,customerservice


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