Bilingual (Spanish/English) Cloud Install Support Specialist.

5 months ago

Bengaluru, India Innovatia Full time

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds’ most successful Fortune 500 and Fortune 1000 companies.

We are looking for full time Bilingual Spanish/English Cloud Install Support Specialist, who will assist customers through a complex process and drive the outcomes necessary for the ultimate success.

Responsibilities

Work directly with the customer to gather technical requirements Capture requirements and build system Ability to test the system build As required, provide phone registration support for customer Provision of customer training sessions, i.e. Pre-Go Live Admin training session and Post Go Live Admin training session Following Go Live, provide customer technical support for a one-week period to confirm with customer there are no further outstanding issues prior to transitioning to ongoing support services team, i.e. Day 2 support

Requirements

A professional communicator with excellent telephone skills; must be fluent in written and spoken Spanish and English Strong organizational skills and administrative background in a fast-paced environment Logical and analytical approach to problem-solving skills Very detail-oriented with time management skills Proficient with Microsoft Word, Excel, and Outlook Strong work ethic and time management skills Technical aptitude

Qualifications:

Minimum of 1 year related experience with a Technical diploma Knowledge of VoIP technology and terminology telecommunications cloud based system programming. Initial configuration of user system, e.g. user programming, and SIP trunk provisioning Possess a technical knowledge of Linux/Unix, Networking and VM Ware Prior Avaya, exposure in serving Global Customers Session Border Controller (SBC) Advanced Troubleshooting skills with knowledge of Wireshark System and Session manager and CM experience Linux red hat distributions AVAYA endpoints J Series

Benefits at Innovatia.

Comprehensive Health Insurance policy Employee Wellness Program with focus on mental health Robust reward and recognition programs Company incentive programs offered. Attractive leave policy: Holiday Leave, Maternity Leave, Paternity Leave, Birthday leave, Bereavement Leave and Paid Leave for personal time off Ample growth and learning opportunities. Remote work opportunities Focus on work/life balance. Immigration Program supporting immigration to Canada for eligible employees.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.
Innovatia is an equal opportunity employer.

  • Cloud Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Innovatia Full time

    Innovatia Technical Services Inc. (ITSI) is a leading technology outsourcing support provider with expertise in the telecommunications industry. With over 20 years of experience, we specialize in workflow and knowledge processes, as well as technical support, helpdesk, and multilingual support services. Our team of 300 professional experts across the globe...

  • Cloud Install Support Specialist

    1 week ago

    Bengaluru, Karnataka, India Innovatia Full time

    Innovatia Technical Services Inc. is a leading technology outsourcing support provider offering expertise in the telecommunications industry. We specialize in workflow and knowledge processes, technical support, helpdesk, and multilingual support services. Our team of over 300 professionals worldwide serves top Fortune 500 and Fortune 1000 companies.As a...

  • Bilingual Japanese/English Cloud Install Support Specialist.

    5 months ago

    Bengaluru, India Innovatia Full time

    Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...

  • Cloud Support Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Innovatia Full time

    Innovatia Technical Services Inc. (ITSI) is a leading technology outsourcing support provider with expertise in the telecommunications industry. With over 20 years of experience, we specialize in workflow and knowledge processes, as well as technical support, helpdesk, and multilingual support services. Our team of 300+ experts across the globe services top...

  • Cloud Support Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Innovatia Full time

    Innovatia Technical Services Inc. (ITSI) is a leading technology outsourcing support provider with expertise in the telecommunications industry. With over 20 years of experience, we specialize in workflow and knowledge processes, as well as technical support, helpdesk, and multilingual support services. Our team of 300+ professionals across the globe...

  • Cloud Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Innovatia Full time

    Innovatia Technical Services Inc. (ITSI) is a leading technology outsourcing support provider with expertise in the telecommunications industry. With over 20 years of experience, we specialize in workflow and knowledge processes, as well as technical support, helpdesk, and multilingual support services. Our team of 300+ professionals across the globe...

  • Cloud Support Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Innovatia Full time

    Job Title: Bilingual Japanese/English Cloud Install Support SpecialistInnovatia Technical Services Inc. (ITSI) is a leading technology outsourcing support provider with expertise in the telecommunications industry. With over 20 years of experience, we specialize in workflow and knowledge processes, as well as technical support, helpdesk, and multilingual...

  • Cloud Support Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Innovatia Full time

    Job Title: Bilingual Japanese/English Cloud Install Support SpecialistInnovatia Technical Services Inc. (ITSI) is a leading provider of technology outsourcing support services with expertise in the telecommunications industry. Our team of professionals has extensive experience in workflow and knowledge processes, technical support, helpdesk, and multilingual...

  • Bilingual Cloud Support Specialist

    7 days ago

    Bengaluru, Karnataka, India Innovatia Full time

    Innovatia Technical Services Inc. is a top technology outsourcing support provider specializing in telecommunications.We seek a full-time Cloud Install Support Specialist to assist customers through complex processes, ensuring successful outcomes.Key ResponsibilitiesCollaborate with customers to gather technical requirementsCapture and build systems...

  • Spanish to English Content Specialist

    7 days ago

    Bengaluru, Karnataka, India Unacademy Full time

    Job Title: Spanish to English Content SpecialistAbout the RoleUnacademy is seeking a highly skilled and motivated intern for our Spanish to English content division. This role involves creating high-quality educational content to ensure our language learning app meets the needs of learners in the US market.ResponsibilitiesDesign and develop engaging Spanish...

  • Spanish Language Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Katiyan Consulting Services Full time

    Job Title: Spanish Language SpecialistJob Summary:We are seeking a highly skilled Spanish Language Specialist to join our team at Katiyan Consulting Services. As a Spanish Language Specialist, you will be responsible for interacting with American counterparts, identifying and escalating issues, staying up-to-date with communications and guidelines, and...

  • Educator (Spanish to English)

    2 months ago

    Bengaluru, India Unacademy Full time

    Unacademy is seeking a highly skilled and motivated Educator (Spanish to English) for our Spanish to English Content division. This role involves creating high-quality educational content, leading a small team, and providing strategic direction to ensure our language learning app meets the needs of learners in the US market. The ideal candidate will possess...

  • Educator (Spanish to English)

    2 months ago

    Bengaluru, India Unacademy Full time

    Unacademy is seeking a highly skilled and motivated Educator (Spanish to English) for our Spanish to English Content division. This role involves creating high-quality educational content, leading a small team, and providing strategic direction to ensure our language learning app meets the needs of learners in the US market. The ideal candidate will possess...

  • Educator (Spanish to English)

    2 months ago

    Bengaluru, India Unacademy Full time

    Unacademy is seeking a highly skilled and motivated Educator (Spanish to English) for our Spanish to English Content division. This role involves creating high-quality educational content, leading a small team, and providing strategic direction to ensure our language learning app meets the needs of learners in the US market. The ideal candidate will possess...

  • Japanese and English Cloud Support Specialist

    1 week ago

    Bengaluru, Karnataka, India Innovatia Full time

    Job Title: Japanese and English Cloud Support SpecialistInnovatia Technical Services Inc. (ITSI) is a leading provider of technology outsourcing support services. With over 20 years of experience in the telecommunications industry, we specialize in workflow and knowledge processes, technical support, and multilingual support services. Our team is comprised...

  • Spanish Language Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Katiyan Consulting Services Full time

    Job Title: Spanish Language SpecialistJob Summary:We are seeking a highly skilled Spanish Language Specialist to join our team at Katiyan Consulting Services. As a Spanish Language Specialist, you will be responsible for interacting with American counterparts, market leaders, and managers to identify and escalate any issues that arise during work. You will...

  • Spanish Language Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Katiyan Consulting Services Full time

    Job Title: Spanish TranslatorJob Summary: We are seeking a highly skilled Spanish Translator to join our team at Katiyan Consulting Services. The ideal candidate will have excellent communication skills in English and Spanish, with the ability to translate complex documents and communicate effectively with clients.Key Responsibilities:Translate complex...

  • Spanish to English Intern

    1 month ago

    Bengaluru, India Unacademy Full time

    Note: This is a fully on-site internship based out of Unacademy's HQ in Bangalore.Duration: 3 monthsStipend: 20kJob SummaryUnacademy is seeking a highly skilled and motivated intern for our Spanish to English content division. This role involves creating high-quality educational content to ensure our language learning app meets the needs of learners in the...

  • Spanish Language Specialist

    1 week ago

    Bengaluru, Karnataka, India Katiyan Consulting Services Full time

    **Job Title:** Spanish TranslatorResponsibilities:Interact with American counterparts, market leaders, and managers to ensure effective communication and collaboration.Identify and escalate any issues that arise during work to the appropriate team members or supervisors.Stay up-to-date with communications and guidelines related to the process and...

  • Bilingual Customer Support Specialist

    3 weeks ago

    Bengaluru, Karnataka, India Innovatia Full time

    Innovatia Technical Services Inc. (ITSI) is a leading provider of technology outsourcing support services, specializing in workflow and knowledge processes, as well as technical support, helpdesk, and multilingual support services. With over 300 experts globally, we service top Fortune 500 and Fortune 1000 companies.We are seeking a full-time Bilingual...