Customer Support Service
2 months ago
CSS will be responsible forfollowings (KRA):
- Act as abridge to handle escalation between fleet center ground staff andcustomers
- Monitor and ensure quality PDperformance on the allotted ground.
- Performing surprise fleet audits on monthly basis andhighlighting good practices followed and lapses in service deliveryfrom agreed SLA and TAT
- Helping in setup ofnew workshop under WeMaintain and WeCheck offers and validatinginitial workshop setup work.
- Act as a fieldvalidator for miscellaneous overheads expenses at workshops andasset condition.
- Support STU business byperforming PDs at prospect customers.
- Performaudit at Retread centres and TL repair centers and lend BD supportto the concerned team.
Their performance shall be judges on basis offollowing KPI achievement at allotted customers:
- Service Parameters withregard to:
- Data quality
- Health Score improvement
- Number ofinspections
- Number offleet audits performed on monthly basis
- Quality of PD performed by FTs on ground.
- Feedback of sales team.
-
sany, India IT Business & Support SAC Full timeCustomer ServiceRepresentative Overview: As a Customer Service Representative you will play a crucial rolein providing exceptional support to our valued customers. You willbe the first point of contact for resolving inquiries issues andproviding information about our products and services. Yourdedication to customer satisfaction will contribute to the...
-
Customer Service
2 months ago
Sany, India Brand Chitects Full timeCustomerServiceAs aCustomer Service Representative you will be the key to anexceptional customer experience. Through your daily interactionsyou will build sustainable relationships with our customers manageinquiries provide accurate information on pricing lead time orderstatus and ensure timely resolution of any issues. Additionally youwill be responsible...
-
Customer Support
4 weeks ago
sany, India Careernet Technologies Pvt Ltd Full timeThis is a technical support rolethatrequires midsized applicationtroubleshooting and support as well as a customercentricpersonality. Qualified candidatesmust have experience with phonebasedapplicationsupport strong communication andorganization skills and must pay close attention todetail.Familiarity with Windows OS/Servertroubleshooting is preferable....
-
Customer Service Executive
1 month ago
Sany, India Acme Services Private Limited Full timeRoles &Responsibilities: Develop and implement strategiesto enhance postsales customer experience andsatisfaction. Serveas the primary point of contact for customers postsales handlinginquiries concerns and feedback via phone email chat and socialmedia channels.Assist customers with productrelatedquestions troubleshooting and technical support escalating...
-
Customer Service Representative
1 week ago
Sany, India Z Ventures Full timeResponding to CustomerInquiries: Address customer inquiries, questions,and concerns via various communication channels such as phone,email, chat, or social media. Provide accurate and timelyinformation to assist customers with their queries. Providing Product orService Information: Educate customers about thefeatures, benefits, and usage of products or...
-
Customer Service Administrator
5 days ago
Sany, India TekWissen LLC Full timeOverview: TekWissen Group is a workforce management providerthroughout the USA and many other countries in the world. TekWissenGroup is a workforce management provider throughout the USA andmany other countries in the world. Our client is a Britishownededucation publishing and assessment service to schools andcorporations as well for students directly....
-
Customer Support Associate
2 months ago
Sany, India Skillhub Consulting Pvt Ltd Full timeBusiness Enablers (a SkillhubConsulting subsidiary) is an HRsolutions provider that specializes in strategic HR solutions. Fromtalent acquisition to organizational development interventions andstrategic consulting were dedicated to enhancing your workforce anddriving growth.RoleDescription:DevshreemSolutions Private LimitedDevshreem SolutionsPrivate Limited...
-
Customer Support Representative
2 months ago
Sany, India Nexus Hire Full timeCustomer SupportRepresentativeOverview:TheCustomer Support Representative is a vital role within ourorganization serving as the primary point of contact for ourcustomers. This position is crucial for maintaining customersatisfaction and loyalty through the resolution of inquiries andissues. The Customer Support Representative will interface directlywith...
-
Customer Support
1 week ago
Sany, India Randstad India Full timeCustomer service: Listen to customersconcerns issues and questions Resolvecustomers concerns and answer customers questions to your bestability Maintain a positive attitude andcalmly respond to customers complaintsRecommend possible products to meet the customersneeds Refer issues and questions to managersif necessary
-
Customer Support
1 week ago
sany, India Randstad India Full timeCustomer service: Listen to customersconcerns issues and questions Resolvecustomers concerns and answer customers questions to your bestability Maintain a positive attitude andcalmly respond to customers complaints Recommend possible products to meet the customersneeds Refer issues and questions to managersif necessary
-
Customer Service Representative
2 weeks ago
Sany, India FDF Energy Full timeCustomer ServiceRepresentativeOverview:Asa Customer Service Representative you will play a crucial role inensuring customer satisfaction and loyalty. You will be the primarypoint of contact for customers addressing their inquiries resolvingissues and providing exceptional service to enhance the overallcustomer experience.KeyResponsibilities:Manage high...
-
Customer Support Representative
2 months ago
sany, India Nexus Hire Full timeCustomer SupportRepresentative Overview: TheCustomer Support Representative is a vital role within ourorganization serving as the primary point of contact for ourcustomers. This position is crucial for maintaining customersatisfaction and loyalty through the resolution of inquiries andissues. The Customer Support Representative will interface directlywith...
-
Customer support Manager
1 week ago
Sany, India Randstad India Full timeJob Description: Customer Support OperationalManagement: a.Lead day to day support operations to ensure that customers arereceiving responsive and quality support from organizational CS b. Planning and executing the global supportgoals for each year Support Engineer/ AnalystsManagement: a.Build a team that reflects organization values of...
-
Remote Customer service representative
2 days ago
Sany, India Elite Metro Corp Full timeOverview:The RemoteCustomer Service Representative plays a crucial role in ourorganization as they are the first point of contact for ourcustomers. They are responsible for providing exceptional customerservice and ensuring customer satisfaction which directly impactsthe reputation and success of ourbusiness.KeyResponsibilities:Manage incomingcustomer...
-
Sany, India Roq Virtual Staffing LLC Full timeJobDescription:We are seeking ahighly motivated and reliable individual to join our team as anIndependent Contractor Customer Service Representative. As arepresentative you will be responsible for delivering exceptionalcustomer service to our clients through various channels includingphone email and livechat.PayRate: $1218 anhourBelowis a list of states we...
-
Customer service Associate
3 days ago
Sany, India Betterhalf.ai Full timeOverviewThe CustomerService Associate plays a crucial role in ensuring customersatisfaction and loyalty by providing exceptional service andsupport. They are the front line of the company representing thebrand and building relationships with customers through variouscommunication channels. Their ability to effectively addresscustomer inquiries resolve issues...
-
Customer Service Representative
5 days ago
Sany, India Greccio Housing Full timeOverview:Our mission isto provide stable safe affordable housing to offer resources forresidents to achieve stability and to promote solutions to theaffordable housing needs of ourcommunity.Asa community housing development organization in Colorado SpringsGreccio is passionate about serving as an integral part of thehousing continuum. Ensuring that our...
-
Customer Support Executive
1 month ago
sany, India Careerschool HR Solutions Full timeAmazing Openings at Green City BangaloreDo youSpeak Hindi Grab This OpportunityRole :Customer support executiveQualification: AnydegreeGood English communication RequiredDay shift Rotational weekoffSalary: Upto 23k CTCBonuscustomersupport,communication,hindi,english
-
Customer Service Representative
2 weeks ago
Sany, India Shree Maruti Integrated Logistics Limited Full timeAs a Customer Care Representative at ShreeMaruti, you will play a pivotal role in delivering top-notchservice to both new and existing customers. Your primaryresponsibility will be to provide accurate and timely informationto customers, address their inquiries and concerns, and ensuretheir overall satisfaction. We are looking for individuals with abackground...
-
Croatian speaking Customer Support Assistant
1 week ago
Sany, India Careerxtra Full timeWe are working with a leadingOutsourcing/BPO company that is looking to recruit a Croatian orSlovenianspeaking Chat Customer Support Representative to supportcustomers of a wellknown electronic devicebrand. Location:ClujNapoca RomaniaEmployment type:FulltimeRemuneration: Base salaryperformance bonuses.DUTIES ANDRESPONSIBILITIES:Communicationvia incoming...