Sr Process Associate International Voice Process

3 months ago

Hyderabad, India Nexgenhiringexperts Full time

Job Title: Sr.Process Associate International Voice Process

Location: Hyderabad (HitechCity) Candidates must reside within a 25km radius of HitechCity

Salary: Up to4.5 LPA Incentives (Based on Performance)

Job Type: PermanentFullTime

JobSummary: We are seeking a Sr. Process Associate forour International Voice Process in the telecom industry. The idealcandidate will have excellent communication skills in English and aminimum of 8 months of onpaper experience in international customersupport voice. The role involves resolving customer queriescomplaints and providing tech support related to telecom andbroadband services.

KeyResponsibilities:

  • Handle inbound voice calls to assist customerswith queries and complaints related to telecom and broadbandservices.
  • Provide technical support and ensurecustomer satisfaction.
  • Adhere to processguidelines and maintain highquality standards in customerinteractions.

Requirements:

  • Experience: Minimum 8 months of onpaperexperience in international customer supportvoice.
  • Skills: Excellent communication skillsin English.
  • Education: Any UndergraduateGraduate or Postgraduate.
  • Shift: RotationalNight Shifts with two rotational weekoffs.
  • Age: Up to 35years.
  • Transportation: 2way cab facilityprovided.
  • Location: Hyderabad (Hitech City)Candidates must reside within a 25km radius.

AdditionalInformation:

  • NoticePeriod: Immediate joiners preferred or a maximum of 30 days noticeperiod.
  • Documents Required: Aadhar card PANcard Experience letter Minimum 3 months pay slips All educationaldocuments.
  • Bond: No bondrequirement.

How toApply: If you meet the qualifications and areinterested in this position please send your updated resume to with the followingdetails:

  • Name
  • NoticePeriod
  • Reason for JobChange
  • Availability forInterview
  • CurrentOrganization
  • CurrentDesignation
  • CurrentLocation
  • LanguagesKnown
  • CurrentSalary
  • ExpectedSalary
  • Experience in International CustomerSupport Voice
  • Total Years ofExperience
  • Key Skills Matching AboveExperience
  • Willing toRelocate

For any inquiries feel freeto contact us at.

RemoteWork :

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