Sr Process Associate International Voice Process
1 month ago
Job Title: Sr.Process Associate International Voice Process
Location: Hyderabad (HitechCity) Candidates must reside within a 25km radius of HitechCity
Salary: Up to4.5 LPA Incentives (Based on Performance)
Job Type: PermanentFullTime
JobSummary: We are seeking a Sr. Process Associate forour International Voice Process in the telecom industry. The idealcandidate will have excellent communication skills in English and aminimum of 8 months of onpaper experience in international customersupport voice. The role involves resolving customer queriescomplaints and providing tech support related to telecom andbroadband services.
KeyResponsibilities:
- Handle inbound voice calls to assist customerswith queries and complaints related to telecom and broadbandservices.
- Provide technical support and ensurecustomer satisfaction.
- Adhere to processguidelines and maintain highquality standards in customerinteractions.
Requirements:
- Experience: Minimum 8 months of onpaperexperience in international customer supportvoice.
- Skills: Excellent communication skillsin English.
- Education: Any UndergraduateGraduate or Postgraduate.
- Shift: RotationalNight Shifts with two rotational weekoffs.
- Age: Up to 35years.
- Transportation: 2way cab facilityprovided.
- Location: Hyderabad (Hitech City)Candidates must reside within a 25km radius.
AdditionalInformation:
- NoticePeriod: Immediate joiners preferred or a maximum of 30 days noticeperiod.
- Documents Required: Aadhar card PANcard Experience letter Minimum 3 months pay slips All educationaldocuments.
- Bond: No bondrequirement.
How toApply: If you meet the qualifications and areinterested in this position please send your updated resume to with the followingdetails:
- Name
- NoticePeriod
- Reason for JobChange
- Availability forInterview
- CurrentOrganization
- CurrentDesignation
- CurrentLocation
- LanguagesKnown
- CurrentSalary
- ExpectedSalary
- Experience in International CustomerSupport Voice
- Total Years ofExperience
- Key Skills Matching AboveExperience
- Willing toRelocate
For any inquiries feel freeto contact us at.
RemoteWork :
No
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