Tech Support Sr Process Associate Voice Process
1 month ago
Job Title: TechSupport / Sr. Process Associate Voice Process
Location: Hyderabad (HitechCity) Candidates must reside within a 25km radius
Salary: Up to 3.5 LPAIncentives (Based on Performance)
Job Type: PermanentFullTime
JobSummary: We are looking for an experienced TechSupport/Sr. Process Associate to join our Domestic Tech SupportVoice process. The ideal candidate should have excellentcommunication skills in both English and Hindi and a minimum of 1year of onpaper experience in a BPO Voice role (Domestic orInternational). The role involves resolving customer queriesrelated to technical support.
KeyResponsibilities:
- Handle inbound/outbound voice calls and providetechnical support to customers.
- Resolvecustomer queries related toproduct/services.
- Maintain a high level ofcustomer satisfaction.
- Adhere to processguidelines and ensure compliance with qualitystandards.
Requirements:
- Experience: Minimum 1 year of onpaperexperience in BPO Voice (Domestic orInternational).
- Skills: Excellent communicationskills in English and Hindi.
- Education:Graduate or Postgraduate.
- Shift: RotationalShift with one rotational week off.
- Age: Up to35 years.
- Transportation: 1way cab facilityduring night shifts.
AdditionalInformation:
- NoticePeriod: Immediate joiners preferred.
- DocumentsRequired: Aadhar card PAN card Experience letter Minimum 3 monthspay slips All educational documents.
- Bond: Nobond requirement.
Howto Apply: If you meet the qualifications and areinterested in this position please send your updated resume to with the following details:
- Name
- NoticePeriod
- Reason for JobChange
- Availability forInterview
- CurrentOrganization
- CurrentDesignation
- CurrentLocation
- LanguagesKnown
- CurrentSalary
- ExpectedSalary
- Experience inBPO
- Experience in National /International
- Total Years ofExperience
- Key Skills Matching AboveExperience
- Willing toRelocate
For any inquiries feel freeto contact us at.
Remote Work :
No
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