Sr Process Associate Semi Voice Process

2 weeks ago


Hyderabad, India Nexgenhiringexperts Full time

Job Title: Sr.Process Associate Semi Voice Process

Location: Visakhapatnam (MVP)Candidates must reside within a 25km radius

Salary: 2.8 LPA (In Hand 17k)Incentives (Based on Performance)

Job Type: PermanentFullTime

JobSummary: We are looking for a Sr. Process Associateto join our Domestic Semi Voice process in the banking sector. Theideal candidate should have excellent communication skills inEnglish and abovemanageable skills in Hindi. A minimum of 1 year ofonpaper experience in any domain is required. The role involvesresolving customer queries related to banking transactions debitcards and credit cards.

KeyResponsibilities:

  • Handle inbound/outbound semivoice calls toassist customers with their bankingqueries.
  • Provide solutions related to bankingtransactions debit cards and creditcards.
  • Ensure customer satisfaction by adheringto process guidelines and maintaining qualitystandards.

Requirements:

  • Experience: Minimum 1 year of onpaperexperience in any domain.
  • Skills: Excellentcommunication skills in English and abovemanageable skills inHindi.
  • Education: Any Graduate orPostgraduate.
  • Shift: Rotational Day Shift(between 9 am to 9 pm) with one rotational weekoff.
  • Age: Up to 38years.
  • Transportation: 2way pickup and drop cabfacility.

AdditionalInformation:

  • NoticePeriod: Immediate joiners preferred.
  • DocumentsRequired: Aadhar card PAN card Experience letter Minimum 3 monthspay slips All educational documents.
  • Bond: Nobond requirement.

Howto Apply: If you meet the qualifications and areinterested in this position please send your updated resume to with the following details:

  • Name
  • NoticePeriod
  • Reason for JobChange
  • Availability forInterview
  • CurrentOrganization
  • CurrentDesignation
  • CurrentLocation
  • LanguagesKnown
  • CurrentSalary
  • ExpectedSalary
  • Experience inBPO
  • Experience in National /International
  • Total Years ofExperience
  • Key Skills Matching AboveExperience
  • Willing toRelocate

For any inquiries feel freeto contact us at.

Remote Work :

No


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