Executive BPO Voice
3 weeks ago
- Experience: 1 to 3 years
- Location: Hyderabad, Telangana, India (Full Time, Onsite)
- Work Arrangement: Office-Based Position (Not Remote)
- Work Timings: 4:00 AM to 1:00 PM IST (Aligned with Australian Time Zone)
- Working days : Monday to Friday (5 days week)
Tech Jackstones is a consulting firm based in Hyderabad with 50+ employees ,We are seeking individuals to join our team as BPO Voice / Non Voice Process. This role involves interacting with Australian Clients through inbound and outbound calls or non-voice channels. The ideal candidate should have excellent communication skills and the ability to provide exceptional customer service.
Key Skills
- Excellent English communication skills (oral and written). [Mandatory]
- Should be in a position to talk to Australian clients.[Mandatory]
- Excellent communication and interpersonal skills.
- Ability to work independently and in a team.
- Strong attention to detail.
- Ability to manage multiple tasks and meet deadlines.
- Strong analytical and problem-solving skills.
- Customer-centric mindset
- Ensure customer satisfaction through timely and accurate responses
- Handle customer queries and issues effectively and professionally
Note:
- Excellent English communication skills (both oral and written) are required.
- The ability to communicate with Australian clients through both voice calls and non-voice methods is mandatory.
- This is a full-time shift from 4:00 AM to 1:00 PM IST, aligned with the Australian time zone.
- No work-from-home option is available; all work must be done from the office.
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