Sr Process Associate Semi Voice Process
2 months ago
Job Title: Sr. Process Associate Semi Voice Process
Location: Visakhapatnam (MVP) Candidates must reside within a 25km radius
Salary: 2.8 LPA (In Hand 17k) Incentives (Based on Performance)
Job Type: Permanent FullTime
Job Summary: We are looking for a Sr. Process Associate to join our Domestic Semi Voice process in the banking sector. The ideal candidate should have excellent communication skills in English and abovemanageable skills in Hindi. A minimum of 1 year of onpaper experience in any domain is required. The role involves resolving customer queries related to banking transactions debit cards and credit cards.
Key Responsibilities:
- Handle inbound/outbound semivoice calls to assist customers with their banking queries.
- Provide solutions related to banking transactions debit cards and credit cards.
- Ensure customer satisfaction by adhering to process guidelines and maintaining quality standards.
Requirements:
- Experience: Minimum 1 year of onpaper experience in any domain.
- Skills: Excellent communication skills in English and abovemanageable skills in Hindi.
- Education: Any Graduate or Postgraduate.
- Shift: Rotational Day Shift (between 9 am to 9 pm) with one rotational week off.
- Age: Up to 38 years.
- Transportation: 2way pickup and drop cab facility.
Additional Information:
- Notice Period: Immediate joiners preferred.
- Documents Required: Aadhar card PAN card Experience letter Minimum 3 months pay slips All educational documents.
- Bond: No bond requirement.
How to Apply: If you meet the qualifications and are interested in this position please send your updated resume to with the following details:
- Name
- Notice Period
- Reason for Job Change
- Availability for Interview
- Current Organization
- Current Designation
- Current Location
- Languages Known
- Current Salary
- Expected Salary
- Experience in BPO
- Experience in National / International
- Total Years of Experience
- Key Skills Matching Above Experience
- Willing to Relocate
For any inquiries feel free to contact us at.
Remote Work :
No
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